Food Runner

The Madison Club; La Quinta (CA); On-site; USD 68,770,000 - 77,366,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off and Paid Holidays

Employee Meals, Referral Incentives, &

Job summary

The Madison Club in La Quinta, CA is seeking a Food Runner to assist in timely pickup and delivery of food and beverages, while clearing plates and maintaining a clean runner station. You will support both members and staff to ensure a seamless dining experience.

Responsibilities include accurate table delivery, refilling water, restocking utensils, and assisting the kitchen with plating and condiments. Strong customer service and teamwork are essential for success.

Qualifications

• HS diploma or equivalent required.
• 3 months of fine-dining or high-volume restaurant experience required.
• Knowledge of HACCP and local food safety standards; may obtain State Food Safety Certificate.
• Knowledge of food and beverage operations.
• Excellent attention to detail, quality and service.

Responsibilities

• Deliver food items to guest tables, ensuring correct dish delivery to the proper seat.
• Clear away used items and monitor water glass levels; refill as needed.
• Replace silverware during service.
• Check surrounding areas for cleanliness and clearing needs.
• Explain items to guests and anticipate additional needs.
• Assist kitchen staff to ensure dishes are plated correctly and delivered efficiently.
• Prepare runner station for each meal period and restock as needed; keep area clean and organized.
• Be familiar with menu items and be prepared to answer guest questions.
• Follow restaurant policies, procedures, training, safety and security.
• Adhere to food safety, cleanliness and safety standards.
• Attend all briefings, meetings and trainings as necessary.

Skills

Attention to detail

Positive attitude

Communication

Teamwork

Customer service

Education

High school diploma or equivalent

State Food Safety Certificate

Job description

The Food Runner is responsible for pickup and delivery of food and beverage items to appropriate table in a timely manner, as well as persistently clearing plates, glassware and silverware throughout service. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Delivery of food items to the guest table, taking care to deliver each dish to the proper seat.
• Clear away anything from the table that isn’t being used and check water glass levels, refill as needed.
• Replace any silverware as needed throughout service.
• Check surrounding areas of the restaurant for anything that needs to be cleared.
• Provide brief explanation of items being delivered to each guest and ask if there’s anything else they may need.
• Assist kitchen staff as needed to ensure dishes are plated properly, matching the description on the ticket and delivered accurately and efficiently, including any condiments or sauces.
• Responsible for preparing the runner station for each meal period according to the checklist and consistently restock as needed, keeping the area clean and organized.
• Be familiar with the menu items and prepared to answer any guest questions.
• Be familiar with restaurant policies, procedures, training, safety, and security.
• Adhere to food safety, cleanliness, and safety standards.
• Attend all briefings, meetings, and trainings as necessary.

Qualifications

• High school diploma or equivalent.
• At least three (3) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club.
• Knowledge of HACCP & local food safety standards; possesses or can obtain State Food Safety Certificate.
• Knowledgeable of food and beverage operations.
• Extraordinary attention to detail, quality and service.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

“The Company’s good faith estimate of the hourly rate it expects to pay for this role is $24-$27 and is based on applicable and specialized experience and location.”

About Us

Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.