Food Runner

Pura Vida Miami Llc; Fairfax (VA); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health & Wellness

Discounted meals

Growth opportunities

401(k) Plan

Job summary

Pura Vida Miami welcomes guests with a friendly, efficient service experience in a fast-paced setting. You will help guests select menu items, ensure timely food and beverage delivery, and maintain spotless, well-stocked stations to uphold our quality standards.

We value an outgoing team player with strong communication skills who collaborates closely with managers and teammates to deliver exceptional hospitality and a welcoming atmosphere for every guest.

Qualifications

• Experience in hospitality or food service
• Strong customer service mindset
• Excellent communication and interpersonal skills
• Able to multitask in a fast paced environment
• Positive, outgoing attitude

Responsibilities

• Welcome guests and provide an inviting experience
• Deliver food and beverages with high quality and presentation
• Know menu items to help customers make informed choices
• Check on guests and ensure satisfaction
• Restock and maintain clean, organized stations
• Follow health and safety policies
• Collaborate with manager and team for smooth operations
• Perform any additional duties as assigned

Skills

Hospitality

Customer service

Communication

Teamwork

Multitasking

Job description

We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

• Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
• Provide the highest level of customer service by promptly addressing any questions or requests courteously.
• Have a thorough understanding of our menu items, including ingredients and benefits, to help customers make informed choices.
• Deliver guests’ food and beverages, ensuring high standards of quality and presentation.
• Regularly check on guests at their tables to ensure they have everything they need and are satisfied with their dining experience.
• Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
• Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
• Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
• Support with any additional duties assigned.

REQUIREMENTS:

• Previous experience in the hospitality and/or food service industry (e.g. restaurant, hotel, etc.)
• Passionate about providing excellent customer service.
• Strong interpersonal and communication skills.
• Fun and outgoing attitude!
• Restock stations and keep them clean and organized.
• Ability to work efficiently in a fast-paced environment and multitask effectively.
• May stand for long periods of time and lift up to 50 pounds.

BENEFITS:

• Health & Wellness – Medical, Dental, Vision, Telemedicine, and more.
• Discounted Meals
• Growth & Advancement Opportunities
• 401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.