Food Runner

Masa & Agave; Cleveland (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

Vacation & Holidays

Pet Insurance

401(k) with match

Hotel Room Discounts

YouDecide discounts

Job summary

Masa & Agave Food Runner at The Westin Cleveland Downtown is an on-site role in Cleveland, OH. You will expedite food service, quickly clear tables, reset service ware, maintain stations, and assist servers to speed up service and guest satisfaction.

Candidates should be able to lift up to 50 lbs, push a cart up to 150 lbs, communicate effectively, and work reliably. The role offers hourly pay of $17.00 with eligibility for tips and a comprehensive benefits package.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry up to 50 lbs.
• Ability to move or push goods on a hand cart/truck weighing up to 150 lbs.
• Effective verbal and written communication skills.

Responsibilities

• Quickly clear dirty table settings and prepare tables for resetting.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment.
• Serve guests with beverages and replenish as necessary.
• Transport dirty tableware to the dishwashing area for cleaning.
• Adhere to attendance rules and be available to work regularly.

Skills

Table settings

Lifting up to 50 lbs

Cart movement up to 150 lbs

Communication skills

Job description

## Food RunnerApply: On-Site: Westin Cleveland - Cleveland, OH: Full time: Posted 9 Days Ago: JR119633**About Us**Come join our winning hospitality team—we invite you to be part of Cleveland's future! The Westin Cleveland Downtown is a stunning, newly renovated 484-room hotel located in the heart of downtown, just around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center, and the Huntington Convention Center of Cleveland. For sports lovers, Huntington Bank Field and Rocket Mortgage Field House are less than a mile away. Building on our vibrant public spaces—which highlight dynamic works from local artists—we are thrilled to feature a complete, hotel-wide renovation in 2026 across all 484 guest rooms, offering modern luxury and elevated comfort to every guest. Here at The Westin Cleveland Downtown, we are looking for passionate individuals who strive to deliver outstanding service and create unforgettable experiences that keep our guests coming back time and again!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $17.00 - $17.00 Hourly### Tipped/Service Charge Eligible? Yes### Discretionary Performance Bonus Eligible? No**Overview**Masa & Agave Food Runner expedite food service and assist with preparing tables to increase our speed of service and satisfaction for our guests. Anticipate guest needs, go above and beyond for our guests, recognize guests by name when possible with a warm welcome and fond farewell for their business to our restaurant.### **Essential Duties and Responsibilities*** Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.* Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.* Serve guests with beverages to begin their dining experience and replenish as necessary.* Transport all dirty tableware from dining room to dishwashing area for proper cleaning.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned. **Qualifications and Skills*** Knowledge of the appropriate table settings and service ware.* Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.* Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.