Food Runner

McKibbon Hospitality; Charlotte (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Training and career growth

Benefits package (medical, dental, etc

Tuition assistance

Exclusive hotel rate discounts

Job summary

McKibbon Hospitality seeks a Food Runner to deliver food from the kitchen to tables, clear dishes, and assist with station prep. You’ll help maintain a clean service area and interact with guests to ensure satisfaction.

The role values a friendly demeanor, prior food service or hotel experience, and commitment to safety and sanitation. Benefits include competitive compensation, a supportive team, and opportunities for growth within McKibbon Hospitality.

Qualifications

• One to two years’ experience in a food service position.
• Experience working at a hotel establishment (highly desired).
• Experience with maintaining safety requirements (highly desired).
• Knowledge of maintaining guest satisfaction scores.
• Ability to work toward increasing departmental and overall guest satisfaction.
• Ability to ensure all sanitation practices are followed.
• Ability to setup attractive food displays.
• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Responsibilities

• Run food and beverages to and from the kitchen according to company and brand standards.
• Service guests’ orders as requested and as align with company and brand standards.
• Maintain adequate supplies of clean dishware.
• Carry food, dishes, trays, and/or silverware from the pantry to serving counters.
• Collect dirty dishes and tableware and run them through the dishwasher.
• Clean counters, shelves, furniture, or equipment in pantry or breakfast area.
• Clean spilled or broken items, and remove trash as needed.
• Mop or vacuum floors.
• Fill beverage and ice dispensers, and stock and/or refill condiments.

Skills

Customer service

Guest communication

Food safety

Food presentation

Job description

What Makes a McKibbon Hospitality Food Runner?

The Food Runner is responsible for assisting in the restaurant, with delivering food from the kitchen to tables and clearing tables of dirty dishes. The food runner has a passion for food and beverages, as well as a passion for serving. You are proactive and provide exceptional service to our guests. Your responsibilities include (but are not limited to) table set ups and station preparation prior to service and at the end of the shift, maintaining the condition of the service area, and interacting with guests regularly. We offer competitive compensation and benefits, a tight knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.

A Day in the Life:

• Food Runner will run food and beverages to and from the kitchen according to company and brand standards.
• You will service guests’ orders as requested and as align with company and brand standards.
• You will maintain adequate supplies of clean dishware.
• Food Runner will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
• You will collect dirty dishes and tableware and run them through the dishwasher.
• You will clean counters, shelves, furniture, or equipment in pantry or breakfast area.
• Food Runner will clean any spilled or broken items, and remove trash, when necessary.
• You will mop or vacuum floors.
• You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
• You will perform other various duties as requested by management.

Job Requirements

• One to two years’ experience in a food service position
• Experience working at a hotel establishment (highly desired)
• Experience with maintaining safety requirements (highly desired)
• The knowledge of maintaining guest satisfaction scores
• The ability to work toward increasing departmental and overall guest satisfaction
• The ability to ensure all sanitation practices are followed
• The ability to setup attractive food displays
• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Ideal Skills & Qualities:

• The ability to communicate in a friendly manner with guests
• Food preparation skills
• The ability to follow all cooking instructions and food safety requirements.
• Practicing safe work habits and using required safety equipment
• The ability to ensure overall guest satisfaction

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:

Benefits: Full Time Associates:

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness: All Associates

• Competitive Compensation with incentives(incentives vary by position)
• 401K Savings Plan, 50% matching up to 10% of compensation
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness:All Associates

• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.