Food Quality Assurance Manager- Remote

Canteen North America; Detroit (MI); Remote; USD 80,000 - 95,000; Full time

Job summary

A leading company in food services, Canteen North America, is seeking a Remote Quality Assurance Manager to oversee Food Safety programs. This role involves conducting inspections, supporting complaints, and leading training initiatives, requiring strong qualifications in food science and substantial management experience. Join to enhance food safety practices across multiple business lines and contribute to a dynamic team with excellent benefits.

Benefits

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Discount Marketplace

Identity Theft Protection

Qualifications

• 5+ years of management experience in food safety or quality assurance.
• Strong working knowledge of FDA and USDA/FSIS regulations.
• Familiarity with GFSI audit schemes like SQF or ISO 22000.

Responsibilities

• Conduct walk-through inspections of facilities for FSQA program implementation.
• Assist in developing Quality Assessment Reports.
• Support training programs development and delivery.

Skills

Communication

Data Management

Problem Solving

Coaching Skills

Education

Bachelor’s degree in Food Science, Food Technology, or related field

Tools

Microsoft Office

Job description

Join to apply for the Food Quality Assurance Manager- Remote role at Canteen North America

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Join to apply for the Food Quality Assurance Manager- Remote role at Canteen North America

• Internal Employee Referral Bonus Available
  
  

Canteen

• Travel: 60%
• Location: Remote
• Pay Range: 80,000.00- 95,000.00
• Internal Employee Referral Bonus Available
  
  

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About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

The Quality Assurance Manager provides leadership in planning, organizing, and executing Canteen’s Food Safety and Quality Assurance (FSQA) programs across multiple business lines. This role supports customer complaint investigations, recall communications, and training initiatives. It also includes conducting onsite FSQA assessments to validate program implementation and provide coaching within Canteen dining and food distribution warehouse operations.

This position reports to the Vice President of Food Safety & Quality Assurance for Canteen.

Location:

Remote (Preferred location: Midwest or West Coast to support regional operations)

Travel Requirement: Up to 60%

Key Responsibilities

• Serve as FSQA Subject Matter Expert (SME), supporting field teams through knowledge sharing and problem-solving
• Conduct walk-through inspections of facilities to assess FSQA program implementation
• Troubleshoot FSQA issues and provide support to dining and warehouse units
• Assist in developing Quality Assessment Reports and updates to FSQA programs
• Support the development and delivery of training programs
• Manage multiple projects and priorities with accuracy and efficiency
• Work independently and collaboratively with energy and enthusiasm
• Perform other duties as assigned by the Vice President of FSQA
  
  

Preferred Qualifications

• Bachelor’s degree in Food Science, Food Technology, or a related bioscience field
• 5+ years of management experience in food safety, quality assurance, operations, or regulatory roles
• Strong working knowledge of food processing, foodservice, and distribution regulations (FDA, USDA/FSIS)
• Familiarity with GFSI audit schemes (e.g., SQF, ISO 22000, IFS, BRC)
• Excellent communication and coaching skills, with the ability to engage both technical and non-technical audiences
• Strong data management, reporting, and technical writing skills
• Proficiency in Microsoft Office and ability to learn various software and web-based tools
  
  

Associates At Canteen Are Offered Many Fantastic Benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID:1431546

Canteen

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Food and Beverage Services

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