Food QA Manager: Lead Quality, Compliance & Labeling

MRINetwork; Tipton (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

MRINetwork in Indiana is seeking a Quality Assurance Manager to lead the QA Department, oversee audits, and ensure HACCP and regulatory compliance across product specs and labeling. You will work with a third-party sanitation provider, manage a sizeable QA team, and drive corrective actions and continuous improvement.

The role requires a 5+ year background in QA within food production, HACCP and SQF familiarity, and strong leadership and communication skills.

Qualifications

• Bachelor's degree with 5+ years' relevant experience (or equivalent).
• HACCP certification preferred.
• SQF Practitioner certification preferred.
• Must be available to work overtime, weekends and holidays for a 24 hr. operation.
• Strong leadership and communication skills for close working environments.

Responsibilities

• Direct management of all QA Shift Supervisors, Specification and Labeling Coordinator, and indirect management of approximately 45 hourly QA technicians.
• Investigate customer quality complaints, identify root causes, implement corrective actions, and ensure timely resolution.
• Monitor, trend, and report customer complaints monthly to corporate leadership, identifying recurring issues and driving preventive action plans.
• Act as the primary liaison with the third-party sanitation provider, overseeing sanitation activities, MCS execution, program effectiveness, and invoice approval.
• Develop and monitor KPIs related to food safety, quality, sanitation, and regulatory compliance.
• Support SQF and third-party audits, ensuring ongoing compliance and audit readiness across quality and food safety programs.
• Report significant quality, food safety, and regulatory matters to plant and corporate leadership, communicating corrective actions and compliance status.
• Manage creation, review, and approval of product specifications and labeling to ensure USDA-FSIS compliance, export requirements, and customer specs.
• Maintain expert-level knowledge of USDA, FDA, SQF, HACCP, GMP, SSOP, and other regulatory standards.
• Promote safety culture by ensuring compliance with OSHA and company policies.
• Develop and deliver food safety and quality training programs for employees.
• Partner with cross-functional teams to improve food safety culture and regulatory compliance initiatives.

Skills

Leadership

Communication

Auditing

Problem-solving

Regulatory knowledge

Education

Bachelor's degree

HACCP certification

SQF Practitioner certification

Job description

MRINetwork in Indiana is seeking a Quality Assurance Manager to lead the QA Department, oversee audits, and ensure HACCP and regulatory compliance across product specs and labeling. You will work with a third-party sanitation provider, manage a sizeable QA team, and drive corrective actions and continuous improvement.

The role requires a 5+ year background in QA within food production, HACCP and SQF familiarity, and strong leadership and communication skills.