Food Pantry Coordinator (7556)

The Salvation Army; Denton (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

The Salvation Army in Denton, TX is seeking a dedicated pantry assistant to help oversee daily food pantry operations, intake processes, and client support on-site. You will enter client data, verify documents, and coordinate with volunteers to ensure smooth service delivery to those in need.

The role involves inventory management, reporting, and maintaining compliance with pantry guidelines. English communication and a background in social service work are valued.

Qualifications

• High school diploma or GED required.
• At least 1 year experience in social/public service preferred.
• Ability to read, write, and communicate in English.
• Equivalent combination of training and experience accepted.

Responsibilities

• Greet clients and assist with social services referrals.
• Determine pantry eligibility and document required paperwork.
• Perform intake assessments and recertify clients as needed.
• Distribute food and manage pantry inventory.
• Coordinate retrieval, storage, and distribution of food.
• Maintain records of donations and prepare weekly pantry reports.
• Train and supervise volunteers and ensure policy compliance.

Skills

Customer service

Data entry

Administrative tasks

Education

High school diploma or GED

1 year experience in social/public service

Tools

Harmony database

Job description

Job Details:

Job Location: TX-Denton Social Services - Denton, TX 76209, Education Level: High School Diploma/GED, Job Category: Social Services, Oversees the day to day activities of the food pantry to include providing clients with intake paperwork, making copies of client documentation, and entering client data into client database; performs intake assessments with food pantry clients; recertifies existing clients in accordance with food pantry guidelines; distributes food; provides training for volunteers assigned to the food pantry.

Key Responsibilities:

• Receives, greets and announces clients in a courteous and tactful manner; provides assistance to clients accessing Social Services by answering questions and providing instructions and referrals.
• Determines food pantry eligibility and informs potential clients of program guidelines; informs qualified candidates of required documentation needed for the pantry interview; provides agency referrals to those that do not qualify for pantry assistance.
• Performs intake assessments with food pantry clients that are new to the program and recertifies existing clients; provides agency referrals to assist with needs identified during intake.
• Distributes food to eligible food pantry clients; ensures food pantry is stocked daily; communicates with warehouse staff on Food Pantry needs.
• Coordinates the retrieval, storage, and distribution of food and commodities for the program.
• Determines the appropriate amount of food to order for the program; maintains and organizes an adequate inventory of food and supplies for the Food Program; ensures the supply meets the needs of the program; informs Corps Officers of supplies needed; prepares records and charts to be used to facilitate/document the distribution of food and supplies to clients.
• Receives and prepares receipts for non-monetary donations, packages, airline tickets, express mail and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-Mail; maintains proper records of all food donations.
• Records client information and statistical information by completing data entry into the Harmony database; ensures the accuracy and completeness of the same.
• Prepares weekly pantry reports to be submitted to supervisor which include food pantry data.
• Serves as liaison to program volunteers assigned to the food pantry; provides training to volunteers on food pantry process and data entry into Harmony Database; monitors food pantry process to ensure volunteers are providing the service in accordance with established policies and procedures.
• Receives, responds to and assists people requesting social service assistance; gives applications to potential clients and provides assistance in completing the same; reviews computer records to determine if client’s records are already on file; photocopies leases, pay stubs, identification cards and other materials.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform routine mathematical computations.
• Ability to plan and coordinate the distribution of food and commodities to the public.
• Ability to perform continuous walking, stooping, standing, and climbing.
• Duties are usually performed by combinations of sitting, standing and walking on a frequent change basis.
• Moderate amount of physical effort required associated with walking, standing, lifting and carrying light (up to 25 lbs.) frequently.

Employee Benefits:

• Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits
• Paid Time Off

Qualifications: Education and Experience:

• High school diploma or G.E.D.,
• and
• One year providing experience working in a social or public service environment, with experience assisting the public preferred,
• or
• Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

Certifications:

None.

Equal Opportunity Employer: Veterans | Disabled