Location: Lynn, MA
Position Type: Full-Time
Shift: 1st
Delicious Food and Meaningful Careers
At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—combined with cutting‑edge technology to deliver consistently safe and exceptional products on a large scale. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests, strengthening our relationships and capabilities. We also believe in Honoring Each Other, fostering an environment of mutual respect and collaboration where employees are empowered to thrive.
Job Summary
The Food Manufacturing Quality Assurance Line Technician is a full-time position responsible for enforcing food safety and quality systems (HACCP, SQF, GMPs) and company policies within a food manufacturing facility. Key responsibilities include continuous monitoring of procedures, performing quality checks and tests on in-process and finished products, completing daily documentation and data entry, listing detailed quality issues in a report, and conducting operational and pre-operational inspections and sanitation verifications. Requires basic math, computer (Microsoft Office) and food safety knowledge, strong attention to detail and communication skills (English required, Spanish preferred), and the ability to work a full-time schedule, including Saturdays, in a busy fast-paced manufacturing environment.
Duties and Responsibilities
- Testing and Inspection: Performing routine tests on the environment and food contact surfaces of processing equipment, raw materials and finished product (e.g., viscosity, allergens swabs, ATP swabs, weight, color).
- Monitoring Production: Conducting daily checks on the production line and verifying sanitation procedures. Using Allergen specific swab kits, ATP and visuals.
- Compliance and Auditing: Ensuring adherence to regulations such as GMP and HACCP, assisting with audits, and maintaining accurate records for traceability.
- Corrective Action: Investigating quality and food safety issues, managing non-conforming products, and implementing corrective actions to address deviations.
- Risk Management: Identifying potential safety risks within the plant and ensuring appropriate corrective actions are taken to mitigate them.
- Monitoring production personnel to ensure that a consistent quality product is being manufactured.
- Supporting SQF program requirements by enforcing compliance on the production floor.
- Participating in GMP audits for KPI metrics.
- Helping maintain the retain samples of finished products program.
- Ensuring the continuous production of products consistently with established specifications.
- Assisting with document failures and ensuring that maintenance personnel are notified of any equipment failures.
- Performing process checks throughout preparation, cooking, filling, packaging labeling integrity and sensory checks.
- Monitoring HACCP critical control points.
- Calibrating test equipment such as thermometers, ATP units and temperature loggers.
- Driving factory GMP Standards.
- Assisting with the Food Safety Training Program.
Additional Knowledge, Skills, and Abilities
- Good communication skills—written and oral.
- Ideal candidate will possess 2+ years food manufacturing experience.
- Excellent follow-through, including ability to reason through critical issues.
- Ability to communicate with employees at all levels of the organization.
- Good knowledge of the Food Manufacturing Industry and of Quality Assurance methodologies.
- Experience with USDA & FDA requirements.
Required Skills
- High school diploma or GED required.
- One to three years of relevant experience.
- On-the-job training of 3–6 months.
- Basic math and computer skills.
- Basic data entry, formatting of documents and time/temperature graphs, creating basic templates.
Responsibility
- Works with little supervision, but work is reviewed. Exercises discretion within area of responsibility.
- Position has little to no contact with customers.
- Position has little or no impact on revenue; actions and results are subject to review or inspections.
Working Conditions
The work environment characteristics described here are representative of those a Quality Assurance Manufacturing Technician encounters while performing the essential functions of this job.
Physical Demands / Efforts
- Work requires occasional physical exertion including some lifting of objects weighing up to 25 pounds.
Mental & Visual Demands
- Work performed by this position requires considerable mental concentration to effectively execute complex tasks.
- Work occasionally requires some degree of visual effort for periods of time.
Work Environment and Hazards
- Employee works in a manufacturing setting with frequent exposure to heat/cold, dust, or other factors that may require protective equipment and still pose a hazard.
- This position has infrequent exposure to hazards that could result in injury and loss of time at work.
- Travel is not required for this position.
Americans with Disabilities Act
Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. We will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions, and/or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.
Core Values
- Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch.
- Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners.
- Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team.
- Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence.
Pay Range for Food Manufacturing QA Technician
The Food Manufacturing QA Technician base pay range is <$18–$21 USD/hourly>. The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum for new hire salaries for the Lynn, MA location only. Ranges will be reviewed on a regular basis. An employee’s rate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time. This position is eligible for our comprehensive benefits package and the annual discretionary bonus program up to 5%. Kettle Cuisine and all its legal entities comply with all federal, state, and local minimum wage laws.