Food Hall Host: Guest Experience & Service

Whiskey Cake Kitchen & Bar; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401k

Growth opportunities

Job summary

The Food Hall Co. is seeking fun, energetic Hall Hosts to welcome guests and help create a best-in-class dining and entertainment hub. You’ll be the most informed person in the venue, answering questions about the week’s events and hall happenings while delivering genuine hospitality.

The role requires flexible shifts, good English, and a customer-first mindset. Medical insurance, 401k after a year, and growth opportunities are among the benefits; E-Verify participation ensures a compliant

Qualifications

• Prior restaurant experience is desired but not required.
• Must read and speak English; bilingual Spanish speaking a plus.
• Fun, energetic, and work with a genuine care for the guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain Food Handler’s and State Alcohol Serving certifications (upon hire).
• Practice proper sanitation procedures and adhere to regulations regarding hospitality service.
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform at all times (all Team Members require non-slip shoes).
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly.
• Work collaboratively with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Keep floors and walkways clean and free of debris.
• Provide guests the “right of way”
• Assist with operational needs when necessary and asked of.
• Provide genuine hospitality.
• Understand and apply proper phone etiquette.

Skills

Guest service

Communication

Bilingual Spanish

Teamwork

Tools

Food Handler’s certification

State Alcohol Serving certification

Job description

The Food Hall Co. is seeking fun, energetic Hall Hosts to welcome guests and help create a best-in-class dining and entertainment hub. You’ll be the most informed person in the venue, answering questions about the week’s events and hall happenings while delivering genuine hospitality.

The role requires flexible shifts, good English, and a customer-first mindset. Medical insurance, 401k after a year, and growth opportunities are among the benefits; E-Verify participation ensures a compliant