Food Court Asst Manager (Grave Shift)

Gila River Resorts & Casinos; Las Vegas (NV); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Gila River Resorts & Casinos is seeking a Restaurant Supervisor for the Vee Quiva Resort & Casino food court in Laveen, AZ. This role oversees profitable operation, guest satisfaction, and adherence to enterprise standards.

Responsibilities include supervising staff, coaching and mentoring, ensuring proper food and cash handling, maintaining attendance, and coordinating with supervisors to deliver consistent guest experiences.

Qualificações

• High School Diploma or equivalent required.
• Prior experience in restaurant operation required.
• Ability to handle cash accurately and perform basic math for POS transactions.
• Must acquire Food Handlers Card, Alcohol Awareness Certification, BBP and other trainings.
• Excellent guest service and strong communication with guests and team.

Responsabilidades

• Oversee all aspects of restaurant operation to ensure profitability and guest satisfaction.
• Supervise employees and ensure proper instruction on food handling, cash handling, and safety rules.
• Coach, train, mentor team to Enterprise standards; lead supervisors.
• Foster teamwork and guide supervisors to deliver consistent guest experiences.
• Maintain dependable attendance and punctuality; perform special projects as assigned.

Conhecimentos

Guest service

Cash handling

Communication skills

Team supervision

Interpersonal skills

Formação académica

High School Diploma or GED

Ferramentas

Point-of-sale (POS)

Descrição da oferta de emprego

Vee Quiva Resort & Casino
Laveen, AZ 85339, USA

Description

Salary: Depending On Experience (DOE)

This position provides oversight to all Food Court to ensure profitable operation, optimum guest satisfaction, and return visits,as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective management of the business operations within a casino environment.
• Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.
• Assist with actively coaching, counseling, directing, training and mentoring team in meeting Enterprise standards.
• Assist with fostering teamwork. Lead, direct, mentor and guide supervisors.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects andduties as assigned.

Supervisory Responsibilities

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills/ Requirements

• High School Diploma or equivalent required.
• Prior experience in restaurant operation required.
• Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Education

High School/GED or better.

Experience

Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.

Prior experience in restaurant operation required.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.