Food Captain

Circle K Corporation; San Diego (CA); On-site; Full time

Job summary

An established industry player is seeking a Food Category Expert to join their dynamic team in San Diego. In this pivotal role, you'll be the go-to person for food operational execution, ensuring that all foodservice areas are stocked and compliant with safety standards. Your expertise will guide the training of store associates, enhancing their skills in food production and customer service. This position offers a unique opportunity to make a significant impact on sales and reduce waste while working in a collaborative environment. If you have a passion for food and customer service, this role is perfect for you!

Qualifications

• Minimum 2 years experience in retail or foodservice industry.
• Strong communication skills in English, both verbal and written.

Responsibilities

• Train and coach store associates on food execution and customer service.
• Ensure food safety practices and operational execution are followed.

Skills

Customer Service Skills

Communication Skills

Training and Leadership

Collaboration Skills

Organizational Skills

Education

High School Diploma or Equivalent

Retail Training Experience

Supervisory Experience

Tools

Food Manager Certification (ServSafe, NRFSP)

Job description

Availability - Shift/Days

Store 2709476: 10555 Scripps Poway Pkwy, San Diego, California 92131

Flexible Availability

ACCOUNTABILITIES

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalent
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

EXPERIENCE

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $18.40 to $19.43

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance