Food & Beverage Team Member - Fort Bend Epicenter

sportadvisory; Rosenberg (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Fort Bend Epicenter seeks a Food & Beverage Team Member to deliver quality service in a fast-paced venue in Rosenberg, TX. You will assist guests, handle cash and card transactions, and maintain clean dining and concession areas to ensure a great guest experience.

This part-time, non-exempt role requires friendly communication, reliability, and the ability to work evenings, weekends, and holidays. Training and a collaborative team culture await you at this premier sports destination.

Qualifications

• Must have excellent verbal and written communication skills.
• Must be at least 21 years of age.
• Ability to communicate in a positive, friendly manner with patrons.
• Must be able to work a flexible schedule (nights, weekends, holidays) and maintain attendance.
• One year of customer service experience preferred.

Responsibilities

• Assist customers with outstanding service.
• Operate cash register and credit card machine.
• Balance drawer and manage daily income.
• Assist in cleaning dining and concession areas and serving food.
• Maintain positive interactions with guests and manage basic temp controls.

Skills

Verbal communication

Written communication

Interpersonal skills

Team player

Customer service

Cash handling

Tools

Cash register

Job description

FOOD & BEVERAGE TEAM MEMBER - Fort Bend Epicenter

FBE SFM, LLC

LOCATION: Rosenberg, TX

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

We are looking for positive individuals to assist with our food & beverage areas to provide quality service as well as consistent products.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Perform basic mathematical computations
• Balance drawer and manage daily income
• Communicate with the public in a tactful, polite, and friendly manner
• Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up dishes, glasses, eating utensils, and trash in dining and food & beverage areas
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Assist in party rentals: guest check-in, party supplies and set-up
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, etc.
• Alert management immediately regarding mistake or adjustment to the cash drawer
• Additional tasks assigned by management

MINIMUM QUALIFICATIONS:

• Must have excellent verbal and written communication skills
• Must be at least 21 years of age
• Ability to communicate in a positive, friendly manner with patrons
• Must be able to work a flexible schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
• Must have excellent interpersonal skills, problem-solving skills and be a team player
• Prefer prior experience operating a cash register and balancing a cash drawer
• One year of customer service experience preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds
• May be required to sit or stand for extended periods of time
• Facility has intermittent noise