Food & Beverage Supervisor, Syracuse Airport

Delaware North; City of Syracuse (NY); On-site; Full time

Job summary

Delaware North is seeking a full-time Food & Beverage Supervisor at Syracuse Airport. This role involves leading a team to ensure exceptional guest service, managing operations, and resolving complaints. Ideal candidates will have restaurant experience and a passion for hospitality in a dynamic setting.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Qualifications

• Experience working in a restaurant required.
• Supervisory experience highly preferred.
• Desire to satisfy guests needs in a fast-paced environment.

Responsibilities

• Lead team members to provide exceptional guest service.
• Investigate and resolve complaints regarding food quality and service.
• Manage labor and profit loss.

Skills

Guest service

Team leadership

Conflict resolution

Job description

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The opportunity

Delaware North Travel is hiring a full-time Food & Beverage Supervisor to join our team at Syracuse Airport in Syracuse, New York. As a Food & Beverage Supervisor, you will be responsible for leading team members to provide exceptional guest service.

The opportunity

Delaware North Travel is hiring a full-time Food & Beverage Supervisor to join our team at Syracuse Airport in Syracuse, New York. As a Food & Beverage Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you want a job where no day is the same and where you will interact with people from around the world while developing your hospitality skills, join our team and apply now.

Pay $21.00 - $22.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What We Offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules
  
  

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
  
  

More About You

• Experience working in a restaurant required
• Supervisory experience highly preferred
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• No college degree required
  
  

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
  
  

Shift details

Day shift

Evening shift

Holidays

Weekends

8 hour shift

Who We Are

Providing hospitality services since 2019, Delaware North operates food and beverage services at Syracuse Hancock International Airport. Dining options include the Middle Ages Brewing Company, Dunkin Coffee on the Run, and Johnny Rockets. Serving more than a million travelers each year, Syracuse Hancock International Airport is the primary passenger airport for Central New York. Delaware North team members receive a paid meal during their shifts.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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