Food & Beverage Supervisor (Palmer Lounge)

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Holiday Inn Club Vacations is seeking a Food & Beverage Supervisor for the Palmer Lounge. The role involves supervising staff, ensuring high standards of guest service, and maintaining food and beverage operations. The ideal candidate will have leadership skills, experience in hospitality, and a commitment to excellence, making this an attractive opportunity in Orlando's vibrant hospitality sector.

Benefits

Employee Assistance Program

Paid Time Off

Travel Benefits and Discounts

Tuition Reimbursement and Continuing Education

Outstanding Company Culture

Matching 401K

Growth & Development Opportunities

Comprehensive Medical, Dental & Vision Benefits

Qualifications

• Ability to motivate, engage, and lead team members.
• Anticipate customer/property needs.
• Monitor and handle guest inquiries.

Responsibilities

• Supervise, motivate, and engage team members in daily operations.
• Ensure food orders are placed correctly and timely.
• Maintain clean and safe work environment.

Skills

Active listening

Leadership

Guest service

Team motivation

POS system understanding

Education

TIPS Certification (preferred)

Tools

Microsoft Office Word

Microsoft Excel

Job description

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• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture
  
  

COMPANY BENEFITS:

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture
  
  

This position will be responsible for assisting in the day-to-day operation of assigned F&B outlet(s). This position will also oversee the front and back of the house team members. Ensures a fun and attractive atmosphere is maintained so that guests and employees alike recognize the outlet to be the area restaurant of choice. Ensures operations run pursuant to property standards and all food is ordered, plated, delivered and rung up according to brand standards.

ESSENTIAL DUTIES AND TASKS:

• Supervise, motivate, and engage team members. Assisting with all training, scheduling, and directing of kitchen and service team members.
• Ensures food orders are placed correctly and in a timely manner.
• Ensure all cash handling procedures, processes and standards are adhered to at all times without exception.
• Maintaining a clean and safe work environment, as well as a high quality of guest relations.
• Maintaining inventory and adhering to par levels.
  
  

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

CERTIFICATES, LICENSES, REGISTRATIONS

• TIPS Certified is preferred (required to obtain if offered)
  
  

Qualifications

• Strong active listening skills
• Ability to motivate, engage and lead team members.
• Anticipate customer / property needs
• Ability to maintain excellent guest service
• Monitor and handle guest inquiries
• Understanding of POS System
• Working knowledge of Microsoft Office Word and Excel
  
  

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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