Food & Beverage Supervisor (Front of House)

Churchill Downs Incorporated (CDI); Dumfries (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Food & Beverage Supervisor to lead a dynamic team in a vibrant restaurant environment. This role is pivotal in ensuring guest satisfaction while maintaining high service standards and operational efficiency. You will oversee the daily operations, manage team performance, and foster positive relationships among staff and guests. Ideal candidates will possess strong leadership and communication skills, with a keen focus on detail and customer service. Join this exciting opportunity to make a significant impact in a thriving establishment, where your contributions will be valued and recognized.

Qualifications

• 1-2 years of related experience in food and beverage management.
• Strong leadership skills to supervise and evaluate team members.

Responsibilities

• Supervise and evaluate Food & Beverage team members for optimal service.
• Manage staffing levels and ensure compliance with safety regulations.

Skills

Leadership

Customer Service

Communication

Analytical Skills

Team Management

Education

High School Diploma or GED

Tools

Microsoft Office

Micros

Inventory Systems

Job description

Food & Beverage Supervisor (Front of House)

Job Category: Food/Beverage

Requisition Number: FOODB019502

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• Posted: April 30, 2025
• Full-Time

Locations

Showing 1 location

The Rose
17680 Colonial St
Dumfries, VA 22026, USA

The F&B Supervisor is responsible for the successful operation of restaurants and bar outlets, ensuring guest satisfaction and compliance with company policies and regulations.

Essential Duties and Responsibilities

• Supervise and evaluate the Food & Beverage team members.
• Delegate duties and responsibilities.
• Maintain service standards and enforce coaching and accountability measures.
• Ensure safety and security of employees and guests, reducing injuries.
• Monitor food and beverage quality, addressing variances promptly.
• Participate in recruitment, performance reviews, and staff development.
• Review marketing and F&B activities with team members.
• Oversee cleaning, side work standards, and equipment maintenance.
• Manage staffing levels within budget, adjusting as needed.
• Address customer complaints and build guest relationships.
• Assist in budgeting and operational standards development.
• Provide leadership and project management as assigned.
• Conduct departmental meetings and training sessions.
• Other duties as assigned.

Standards of Performance

• Work on the floor 90% of the time, focusing on guest service.
• Maintain confidentiality and professionalism.
• Foster positive relationships among team members and guests.
• Communicate effectively in both verbal and written forms.
• Take responsibility for performance outcomes.
• Be detail-oriented, organized, and customer-focused.
• Exhibit strong leadership and analytical skills.
• Knowledge of menu development, costing, labor management, and restaurant operations preferred.
• Proficiency in Microsoft Office, Micros, and inventory systems.
• Availability to work weekends, holidays, and nights.

Regulatory and Compliance Responsibilities

Attend training, obtain required licenses, and perform duties in compliance with laws and regulations, including preventing minors from gambling or loitering, and reporting misconduct.

Qualifications

High school diploma or GED, with 1-2 years of related experience or equivalent education and experience.

Ability to communicate ideas and make independent decisions.

Certificates, Licenses, and Registrations

Virginia Racing Commission License, Serv-Safe certification.

Supervisory Responsibilities

Manage subordinates, including supervising employees.

Additional Information

Physical demands, work environment, and other details are available in Human Resources. All duties are essential, and employment is at-will. The description is not exhaustive and may change at the employer's discretion.

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