Food/Beverage Supervisor at Milwaukee Airport

SSP America; Milwaukee (WI); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor to lead a team of Food Travel Experts in providing exceptional customer service. This role is a stepping stone into management, where you will ensure operational standards are met while fostering a positive environment for both guests and staff. With great benefits, including paid vacation and sick time, this position offers a fantastic opportunity for advancement. Join a company that values diversity and inclusion, and make a meaningful impact in your community while growing your career.

Benefits

Great Benefits with FT Schedule

Paid Vacation and Sick Time

Free Paid Parking

Great Advancement Opportunities

Qualifications

• Expert in providing excellent customer service and leading teams.
• Skilled in training new hires and ensuring operational standards.

Responsibilities

• Greet guests courteously and run shifts according to standards.
• Train new hires and complete operational checklists.

Skills

Customer Service

Leadership

Team Coaching

Operational Standards

Job description

Job Description

• $19.00 / Hour


• Great Benefits with FT Schedule


• Paid Vacation and Sick Time


• Free Paid Parking


• Great Advancement Opportunities

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors are experts at a few things:

• Having warm, friendly smiles


• Respecting our customers


• Leading a shift to ensure all operational standards are met or exceeded


• Providing support and coaching to our teams

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Here are a few things you can expect as a Shift Supervisor at SSP America:

• Greet guests in a courteous and friendly manner


• Run shifts according to SSP standards and operating procedures


• Train new hires on operational standards and processes


• Complete opening, on-going, and closing checklists as required


• Provide support, coaching and direction to team to deliver business goals


• Other duties as assigned

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.