Food & Beverage Supervisor

Stonebridge; New Orleans (LA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness support

Life insurance

Disability coverage

Travel perks

Tuition assistance

Job summary

Stonebridge in New Orleans seeks a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring efficient service, profitability, and compliance with liquor laws while delivering an exceptional guest experience.

Ideal candidates have 3+ years in F&B supervision, strong POS, cost control, and inventory management skills, plus excellent customer service and team leadership. Must be able to train staff and coordinate with front office and housekeeping to maintain brand standards.

Qualifications

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Responsibilities

• Supervise restaurant and bar operations to meet standards and provide efficient service.
• Manage costs and maintain profit margins through sales analysis and cash handling.
• Maintain cleanliness and setup of restaurant and bar areas.
• Supervise and develop Food & Beverage team members.
• Oversee bartenders and room service staff, ensuring training and service quality.
• Ensure timely and accurate delivery of room service orders.
• Manage inventory, ordering, storage, and security of stock.
• Address customer complaints and uphold service quality.
• Ensure compliance with hygiene, health, and safety standards.
• Conduct regular staff training and stay updated on industry trends.

Skills

POS systems

Cost control

Inventory management

Customer service

Written & verbal communication

Team leadership

Work under pressure

Guest complaints resolution

Cross-department collaboration

Tools

POS software

Job description

City, State:

New Orleans, Louisiana

Title:

Food & Beverage Supervisor

Location:

New Orleans, LA

FLSA:

Non-Exempt

Status:

full-time

Reports to:

Food & Beverage Manager

Supervises:

Food & Beverage Team Members

Pay Range:

$22.00

Job Summary:

The Food & Beverage Supervisor is responsible for supervising and controlling the restaurant and bar operations to meet hotel and brand standards. The role includes ensuring efficient service, maintaining profitability, and compliance with regulations, particularly liquor laws, while delivering an exceptional guest experience.

Essential Functions and Duties:

• Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
• Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manages bartenders and room service staff, ensuring they are trained and meet service standards.
• Oversees room service orders to ensure timely and accurate delivery.
• Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
• Handles customer complaints and ensures high service quality.
• Ensures compliance with hygiene, health, and safety standards.
• Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
• Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conducts regular staff training and stays informed about industry trends for continuous improvement.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Work Environment:

• Must be able to stand and walk for extended periods.
• Must be able to lift up to 30 lbs. occasionally.
• Requires working in an indoor environment, with some exposure to temperature changes depending on operational needs.
• Flexibility to work nights, weekends, and holidays as required to meet business demands.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-09-09

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.