Food & Beverage Supervisor

Convene; Boston (MA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health coverage

PTO

Birthday off

Job summary

Convene Hospitality Group in Boston seeks a Food & Beverage Supervisor to lead nightly bar operations and support venue services. The role reports to the Service Manager and focuses on delivering high-quality products and exceptional client experiences.

You will mentor the service team, collaborate with the Culinary group, and ensure compliance with health, safety, and service standards while adapting to a closing schedule.

Qualifications

• Minimum 2 years of progressive experience in a conference center, restaurant, bar, or related hospitality field.
• Restaurant & Bar background: previous experience in a restaurant or bar setting is valued; bartending is a plus.
• Previous supervisory responsibility preferred.
• Strong knowledge of service standards and different service types.
• Knowledge of food and beverage preparation techniques, health department rules and liquor laws.
• Flexible and long hours sometimes required.
• Ability to move, lift, carry, push, pull and place objects up to 25 pounds.
• Ability to stand, sit, or walk for extended periods.

Responsibilities

• Oversee nightly bar service as primary closing supervisor and ensure proper standards.
• Support daytime meetings, events, and cafe operations as needed.
• Coordinate between Culinary and Service teams per Program Execution Orders.
• Lead, support, and train the service team to uphold high standards.
• Monitor inventory and communicate counts to Culinary.
• Maintain safety, sanitation, and clean front/back-of-house areas.
• Conduct opening and closing inspections for readiness and quality.
• Deliver exceptional client experiences through professional interactions and problem-solving.
• Perform service technician duties when needed and contribute to operational excellence.
• Work venue closing schedule (Mon 10:30–7:00, Tue–Thu 12:30–9:00, Fri 10:30–7:00).

Skills

Hospitality experience

Supervisory experience

Customer service

Bartending knowledge

Job description

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

FOOD & BEVERAGE SUPERVISOR

We’re seeking a Food & Beverage Supervisor to join our Operations team. Reporting directly to the Service Manager, the F&B Supervisor will serve as our primary nightly bar closing supervisor, taking lead responsibility for overseeing nightly bar services while supporting secondary venue operations.

What You’ll Do

As a Food & Beverage Supervisor, you will oversee the successful execution of all programs while ensuring a profitable operation and consistently high-quality products and service. You’ll help lead and develop the service team, collaborate closely with the Culinary team, and use CHG’s Core Values to create exceptional client experiences.

• Nightly Bar Service Oversight: Serve as the primary closing supervisor for venue operations, taking lead responsibility for overseeing nightly bar service, maintaining bar operational standards, and ensuring smooth nightly closing procedures
• Secondary Operations Support: Assist with secondary venue operational areas as needed, including daytime meetings & events, community event programming, and cafe operations
• Oversee service setup and execution in alignment with Program Execution Orders, ensuring smooth coordination between the Culinary and Service teams
• Lead, support, and train the service team to maintain high service standards
• Manage inventory processes by monitoring stock levels and communicating accurate counts to Culinary
• Uphold all safety, sanitation, hygiene, and emergency procedures while maintaining clean, organized front- and back-of-house service areas
• Conduct opening and closing inspections to ensure readiness, quality, and compliance with standards
• Deliver exceptional client experiences through professional, courteous interactions and strong problem-solving
• Perform service technician duties as needed and contribute to overall operational excellence
• Closing Schedule Availability: Ability to work a venue closing schedule. While exact shifts vary based on business needs, a sample schedule is as follows:
  • Monday: 10:30 AM – 7:00 PM
  • Tuesday – Thursday: 12:30 PM – 9:00 PM
  • Friday: 10:30 AM – 7:00 PM

What We Look For

• Minimum 2 years of progressive experience in a conference center, restaurant, bar, or a related hospitality field
• Restaurant & Bar Background: Previous experience working in a restaurant or bar setting is highly valued; experience in bartending is a plus.
• Previous supervisory responsibility preferred
• Strong knowledge of service standards, and different service types
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
• Flexible and long hours sometimes required
• Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to stand, sit, or walk for an extended period of time

Compensation

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base: $25.00/hour

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

Learn more at https://convene.com/.