Food & Beverage Supervisor

EKLUTNA GAMING AUTHORITY; Anchorage (AK); On-site; USD 57,000 - 63,000; Full time

Job summary

EKLUTNA GAMING AUTHORITY is seeking a Food & Beverage Supervisor in Chugiak, AK. The role entails overseeing daily operations of all casino food and beverage outlets, ensuring high-quality service, and compliance with safety regulations.

The ideal candidate will have at least 1-3 years of supervisory experience in a high-volume hospitality setting. Strong leadership and communication skills are essential, along with a knowledge of food safety guidelines and alcohol service.

This full-time position offers a dynamic work environment within a supportive team.

Qualifications

• 1-3 years of supervisory experience in a food and beverage role.
• Strong leadership and communication skills.
• Knowledge of alcohol service regulations and gaming industry standards.

Responsibilities

• Oversee daily operations of casino food and beverage outlets.
• Ensure compliance with health, safety, and gaming regulations.
• Foster a positive, team-oriented environment.

Skills

Leadership

Communication

Interpersonal skills

Knowledge of food safety guidelines

Customer service

Education

High School Diploma or GED

Tools

Point of Sale System

Document scanner and printer

Job description

Job Location: Chugiak, AK 99567

Position Type: Full Time

Salary Range: $57,000.00 - $63,000.00

Job Category: Management

We are seeking a dynamic and experienced Food & Beverage Supervisor to join our team! In this role, you will be responsible for assisting in managing and coordinating food and beverage operations within Chin’an Gaming Hall, including assisting in managing budgets, ensuring exceptional guest service, assisting in developing menus, and managing inventory, as well as ensuring efficient day-to-day operations, and full compliance with regulatory and gaming standards.

Responsibilities

Operational Leadership

• Assist in overseeing daily operations of all casino food and beverage outlets, including restaurants, bars, and lounge areas.
• Ensure consistent delivery of high-quality food, beverages, and guest service.
• Monitor casino floor service and coordinate with other departments to maximize guest satisfaction.
• Ensure compliance with health, safety, sanitation, and gaming regulations.

Staff Management

• Assists in recruiting, training, scheduling, and supervising food and beverage staff.
• Assists in coaching, performance evaluations, and corrective action as needed.
• Foster a positive, team-oriented environment focused on excellence and guest engagement.
• Assists in regular staff meetings to communicate expectations and operational updates.

Guest Experience & Service Standards

• Implement and maintain service standards that reflect a premium casino hospitality experience.
• Address and resolve guest concerns promptly and professionally.
• Ensure all F&B staff adhere to responsible alcohol service guidelines.
• Maintains composure and confidentiality in sensitive situations.
• Collaborate with marketing and events teams to support special events, promotions, and VIP services.

Compliance & Safety

• Ensure adherence to Eklutna Tribal gaming regulations, alcohol service laws, and internal policies.
• Monitor food safety procedures, sanitation standards, and Eklutna Health Department Regulations.
• Manage incident reports, audits, and corrective actions as needed.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma and/or GED required.
• 1-3 years of supervisory experience in food and beverage role; casino or high-volume hospitality environment is strongly preferred.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety guidelines, alcohol service regulations, and gaming industry standards.
• Ability to work in a fast-paced, 24/7 environment, including nights, weekends, and holidays.

Additional Requirements

• Must be 21 years of age or older.
• Ability to acquire TAPS and ServSafe prior to employment.
• High level of integrity, discretion, and professionalism.
• Excellent leadership, communication, and organizational skills.
• Ability to inspire, coach, and manage a diverse team.
• Respond to common inquiries and/or complaints from guests.
• Ability to deal with inebriated customers in a courteous and professional manner.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.

Required Work Cards

• Successful Licensing with Eklutna Tribal Gaming Commission.

Machinery, Work Equipment, Programs, Software, Hardware Used

• Point of Sale System
• Document scanner and printer

It is the policy of Native Village of Eklutna/Chin’an Gaming Hall to ensure equal employment opportunities to all applicants and employees based on individual’s qualifications regardless of race, color, religion, age, sex, handicap, or national origin. Chin’an Gaming Hall is an employer of American Indian/Alaska Native Preference under Public Law 93-638.