Food & Beverage Service Manager

ASM Global; San Francisco (CA); On-site; USD 70,000 - 74,000; Full time

Job summary

ASM Global is seeking a Food & Beverage Service Manager in San Francisco to oversee catering operations and ensure outstanding customer service. The ideal candidate will lead union and non-union staff and ensure events run smoothly in a fast-paced environment. Applicants should have a minimum of two years of managerial experience in the food and beverage industry.

Qualifications

• Minimum 2 years of proven experience in a food and beverage managerial role.
• Ability to work all shifts including nights, weekends, and holidays as needed.
• Union experience is a plus.

Responsibilities

• Oversee employees during busy events and ensure effective catering operations.
• Train and instruct food and beverage employees on service standards.
• Maintain a strong presence on the floor during events.

Skills

Management skills

Excellent customer service

Strong communication

Tools

MS Word

MS Excel

POS systems

MICROS

Job description

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Position Summary

We are looking for a Food & Beverage Service Manager to lead our catering staff. You will motivate our union and non-union staff to provide excellent customer service. Responsibilities include ensuring efficient catering operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our events run smoothly and customers have pleasant experiences.

Position Summary

We are looking for a Food & Beverage Service Manager to lead our catering staff. You will motivate our union and non-union staff to provide excellent customer service. Responsibilities include ensuring efficient catering operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our events run smoothly and customers have pleasant experiences.

POSITION DUTIS

• Oversee employees, including union and non-union supervisors during busy events
• Preserve and execute excellent levels of internal and external customer service
• Maintain a strong presence on the floor during events to oversee execution of event plans
• Train and instruct food and beverage employees on procedures, equipment, service standards, etc…
• Organize and monitor set-up of assigned catering events.
• Enforce food service sanitation and safety, food handling procedures
• Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations
• Work with Director of Ops and Scheduling Department regarding proper staffing levels for events
  
  

Qualifications

• Minimum 2 year of proven experience in a food and beverage managerial role.
• MS Word, MS Excel, POS Proficient, MICROS a plus
• Ability to work all shifts including nights, weekends and holidays as needed
• Good written and verbal communications skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to execute instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Union Experience a plus
  
  

WORKING CONDITIONS

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; sit; stand and use hands to finger, handle or feel. Position also includes frequent temperature changes (walk-ins, freezers) for short periods. Must regularly lift and or move up to 100 pounds. Must be able to withstand loud noise in the environment

Full time salaried position that is on-site.

Salary Range: $70,000-$74,000

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment

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