Food & Beverage Service Attendant-1

Sonesta International Hotels Corporation; New Orleans (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 회사매

401(k) Retirement Plan with Company M

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Job summary

Sonesta International Hotels Corporation in New Orleans seeks a Food and Beverage Attendant to gracefully run breakfast and evening social venues, set up and break down buffet areas, and deliver warm, guest-focused service. You’ll maintain clean stations, stock supplies, and support hotel meetings with timely service, while adhering to health and safety standards.

Qualifications include prior F&B experience, English fluency, ability to lift up to 75 pounds, and willingness to work mornings,

Qualifications

• Some previous food and beverage experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is required; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to obtain a ServSafe certification.
• May be required to obtain a TIPS certification.
• Will be required to work mornings, evening, weekends, and holidays.

Responsibilities

• Set up, service, and break down buffet areas to ensure quality and consistency.
• Transport food, beverages, supplies to buffet areas.
• Monitor supplies and replenish buffet items as needed.
• Follow presentation standards and temperature controls.
• Welcome guests proactively and respond to requests promptly.
• Maintain clean, organized work and buffet areas.
• Report unsafe equipment or safety hazards.
• Assist in the set-up and breakdown of meeting rooms.
• Serve and maintain all hotel meetings' food & beverage service.
• Adhere to health, sanitation, and alcohol standards.

Skills

F&B experience

English fluency

Math skills

Job description

What this role is all about

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

The Food and Beverage Attendant (FB) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel.

DUTIES AND RESPONSIBILITIES

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary.
• Follow preparation methods, times, quality and presentation standards.
• Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods.
• Prepare salads, sandwiches, soups for sale in the shoppe.
• Proactively welcome guests and respond to requests in a prompt and professional manner.
• Refer any serious matters to management as necessary.
• Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
• Maintain clean, neat, and well-organized work and buffet areas, which includes but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters.
• Empty trash receptacles, clean and clear tables as needed.
• Check the working condition of equipment and machinery in accordance with specifications.
• Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors.
• Assist in the set-up and breakdown all meeting rooms.
• Serve, maintain, and clean for all food and beverage service as part of all hotel meetings.
• Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements.
• Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state and local laws, brand standards and hotel requirements.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Some previous food and beverage experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is required; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to obtain a ServSafe certification.
• May be required to obtain a TIPS certification.
• Will be required to work mornings, evening, weekends, and holidays.

Anticipated Pay Range & Additional Job Information

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.