Food & Beverage Server | Raleigh Country Club

McConnell Golf; Raleigh (NC); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Daily complimentary staff meal

Job summary

McConnell Golf is seeking Servers for Raleigh Country Club to provide food and beverage service to members and guests. The role requires excellent customer service skills and knowledge of the menu, along with certifications for food safety and serving alcohol. Full-time employees benefit from competitive pay, medical, dental, and vision benefits, as well as a complimentary staff meal. The position requires ability to stand for long periods and lift up to 50 pounds. We invite those passionate about service to join our team.

Qualifications

• Two years of comparable wait service experience preferred.
• Food safety certification required.
• Must be of legal age to serve alcoholic beverages.

Responsibilities

• Provide food and beverage service to club members and guests.
• Ensure member and guest satisfaction.
• Serve meals and verify accuracy of billing.

Skills

Customer service

Knowledge of wines and spirits

Basic math skills

Ability to perform in emergency situations

Education

Grade 12 education

Job description

Overview

Raleigh Country Club is seeking Servers to join our team and provide food and beverage service to club members and guests.

Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.

Raleigh Country Club is a McConnell Golf Property. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.

Responsibilities

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Assembles food on tray; procures items from each station as necessary.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Present dessert menus, suggest and serve dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Present the bill.
• Handles all member charge and credit card charges as prescribed by standard operating procedures.
• Keeps dining room, pool cabana, and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Dining Room Manager or other Food and Beverage Manager.
• Turns in signed tip declaration form as appropriate.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Assistant Clubhouse Manager or other Food and Beverage Manager.

Education and/or Experience

• Grade 12 education.
• Two years of comparable wait service experience preferred.
• The ability to read, write and execute basic math skills.

Job Knowledge, Core Competencies and Expectations

• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.

Licenses and Special Requirements

• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Salary Range

USD $12.00 - USD $14.00 /Hr.