Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.
Who We Are
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- T eam Member Hotel Rates, other discounts, perks and more
- Uniforms provided with complimentary dry cleaning
- Discounted dry cleaning for non-uniformed Team Members
- On-site discounted garage parking
- Discounted MARTA transit pass program
- Complimentary meals in Team Member Café while working
- Benefits are subject to eligibility and may vary by position
What We're Looking For
A dynamic and service-driven Food & Beverage Outlets Manager who can lead daily restaurant operations with consistency, professionalism, and a commitment to guest satisfaction. We're looking for someone who can balance floor leadership with operational strategy-overseeing staffing, service standards, cost control, and team development to ensure a seamless and elevated dining experience.
Who You Are
- Guest-Focused Leader: You genuinely care about creating memorable dining experiences and build relationships through warm, professional service.
- Operationally Sharp : You understand labor management, inventory control, forecasting, and how to maintain efficient, high-quality service operations.
- Hands-On Manager : You lead by example, stay visible on the floor, and support your team in delivering exceptional service.
- Team Developer : You coach, train, and motivate team members to achieve their potential, maintaining high morale and performance.
- Excellent Communicator: You work well with Culinary, Banquets, Bar leadership, and other hotel departments to ensure smooth operations.
- Calm Under Pressure : You make smart decisions quickly, adapt to changing business needs, and maintain composure during peak periods.
What You'll Do
Operational Leadership
- Oversee the daily operations of assigned outlets, ensuring smooth, efficient, and cost-effective service.
- Maintain proper staffing levels to ensure optimal performance and guest satisfaction.
- Represent the Director of Food & Beverage in their absence.
- Ensure full adherence to departmental policies, Loews standards, and service guidelines.
- Work visibly on the floor during peak periods while maintaining active communication with the bar, kitchen, and room service.
Guest Experience
- Interact frequently with guests to ensure satisfaction with their dining experience.
- Address concerns promptly and professionally, ensuring issues are resolved effectively.
- Maintain a welcoming environment and encourage team members to use guest names when appropriate.
Financial & Inventory Management
- Oversee labor management, reviewing daily payroll reports and adjusting staffing according to business levels.
- Prepare storeroom requisitions and ensure costs align with budgeted guidelines.
- Monitor inventory levels and maintain proper product usage and control.
Team Leadership & Development
- Interview, hire, train, coach, evaluate, and discipline outlet team members per Loews standards.
- Lead new hire onboarding and ongoing training programs.
- Conduct performance reviews, identify needs for improvement or advancement, and establish development goals.
- Facilitate team communication through departmental meetings and pre-shift discussions.
Collaboration & Communication
- Communicate daily with the Executive Chef or Sous Chef regarding menus, reservations, large parties, and VIP needs.
- Attend required hotel meetings to stay informed on promotions, events, and cross-departmental updates.
- Evaluate trends and make recommendations for product, service, and operational improvements.
Additional Responsibilities
- Ensure cleanliness and maintenance of outlet spaces and equipment.
- Follow emergency procedures and comply with safety standards.
- Maintain compliance with grooming, uniform, and service expectations.
- Demonstrate regular and reliable attendance.
- Attend/complete all mandatory trainin