Food & Beverage Manager - The Langham, Chicago

Langham Hospitality Group; Chicago (IL); On-site; USD 65,520 - 81,900; Full time

Benefits offered by this job

Paid vacation, sick, and personal leave

Paid holidays

Medical, Dental, Vision insurance

Life Insurance, Disability, and other supplemental plans

401(k) with Roth option and employer match

Free meals, uniforms, hotel stays, parking

Employee assistance programs

Job summary

A leading hospitality group is seeking a Food & Beverage Manager for their Chicago location. The role involves coordinating activities in the Food & Beverage outlets to ensure high guest satisfaction and adherence to service standards. Candidates should have a strong background in food and beverage operations, effective communication skills, and at least 2 years of management experience. The position offers a competitive salary and comprehensive benefits.

Qualifications

• Minimum 2 years of management experience in Food & Beverage.
• Ability to obtain necessary government licenses; CPR and First Aid preferred.

Responsibilities

• Supervise staff, including scheduling and training.
• Ensure compliance with sanitation and safety standards.
• Monitor product quality and guest satisfaction.
• Manage inventory and supplies.

Skills

Knowledge of Food & Beverage operations

Strong math skills

Effective communication in English

Problem-solving skills

Education

High School diploma

Degree in Hotel and Restaurant Management

Job description

Food & Beverage Manager - The Langham, Chicago

Join to apply for the Food & Beverage Manager - The Langham, Chicago role at Langham Hospitality Group

Primary Objective of Position

To coordinate the activities of the Food & Beverage Outlets as needed in order to deliver quality products and services to guests. Achieve a high level of guest satisfaction while maintaining high standards of service as per Langham Hospitality Group and Forbes standards.

Responsibilities and Duties

• Assist Food and Beverage leadership in supervising staff, including scheduling, service standards, training, motivation, and safety.
• Ensure restaurant compliance with sanitation and safety standards; check equipment and facilities for appeal and functionality; follow up on repairs and maintenance.
• Monitor product quality and guest satisfaction; ensure food quality and presentation meet standards; interact with guests for feedback.
• Manage inventory and supplies to ensure proper stock levels of linens, glassware, silverware, and condiments.
• Participate in marketing efforts, create menu ideas, analyze food trends, and assist in specials preparation. Interact with customers to address needs and resolve conflicts.
• Perform line duties during high volume or emergencies as needed.
• Report for scheduled duties as per supervisor’s instructions.
• Provide excellent guest service, adhering to Langham and Forbes standards.
• Train staff in Forbes service standards and ensure proper execution.
• Perform other duties as assigned.

Physical Demands

• Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting (up to 50 lbs), carrying, seeing, hearing, talking, walking. Repetitive motions related to pouring and shaking drinks.
• Standing for approximately 90% of shift.

Required Skills

• Thorough knowledge of Food & Beverage operations, including foods, beverages, supervision, service, and guest interaction.
• Strong math skills, especially percentages.
• Ability to walk, stand, and bend continuously.
• Effective communication in English, both oral and written.
• Patience, tact, diplomacy, problem-solving skills, and ability to work under pressure.

Education and Experience

High School diploma required; degree in Hotel and Restaurant Management preferred. Minimum 2 years of management experience in Food & Beverage.

Licenses & Certifications

Ability to obtain necessary government licenses; CPR and First Aid preferred.

Salary Range

$65,520 - $81,900 annually

Benefits

• Paid vacation, sick, and personal leave
• Paid holidays
• Medical, Dental, Vision insurance
• Life Insurance, Disability, and other supplemental plans (available for purchase)
• 401(k) with Roth option and employer match
• Free meals, uniforms, hotel stays, parking
• Employee assistance programs

About Langham Hospitality Group

Langham Hospitality Group, part of Great Eagle Holdings, operates over 40 hotels worldwide, emphasizing genuine interactions and a respectful workplace. The Chicago hotel offers majestic city views and is centrally located.