Food & Beverage Manager - Soho House Nashville
Join us to apply for the Food & Beverage Manager role at Soho House & Co.
Overview
As a Food & Beverage Manager, you will oversee service quality, operational standards, and ensure a consistent F&B experience under the guidance of the General Manager. Your responsibilities include managing daily, weekly, and monthly projects, enhancing member, guest, and staff experiences, and developing leadership skills in hospitality through leadership, financial review, forecasting, hiring, inventory management, and vendor relations.
Main Duties
- Lead operations proactively with the General Manager to ensure excellent service, staffing, and profitability.
- Maintain high standards of guest service and communicate effectively with members, guests, and staff.
- Collaborate with stakeholders to design, train, and implement menus, manage procurement, and improve processes.
- Identify customer needs and develop responsive action plans to enhance experiences and reduce risks.
- Support HR initiatives including recruitment, training, and development of high-potential staff.
- Set targets, KPIs, schedules, policies, and procedures to guide team performance.
- Foster open communication, team ownership, and accountability, emphasizing motivation and teamwork.
- Ensure compliance with allergy procedures, health and safety regulations, and maintain a clean environment.
- Prepare shift recaps covering service standards, staffing, sales, profits, and risk mitigation strategies.
Required Skills and Qualifications
- At least 5+ years of experience in a similar role.
- Detail-oriented, process-driven, with problem-solving skills in fast-paced environments.
- Experience with POS systems, OpenTable, Opera, or similar hospitality technologies.
- Strong leadership, communication, and team management skills.
- Knowledge of food and beverage trends, safety regulations, and local health standards.
- Ability to manage personnel and achieve financial targets.
- Customer-focused, flexible, and proactive.
Physical Requirements
- Ability to handle objects, perform physical activities, and stand/walk for extended periods.
- Lift at least 30 pounds, kneel, bend, crouch, and climb as needed.
Benefits & Why Join Us
We offer competitive packages including health benefits, 401K with match, paid time off, career development opportunities, community involvement, training, team events, and complimentary meals during shifts.
Additional Information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job functions: Management, Hospitality
- Industry: Hospitality