Food & Beverage Manager, Private Members Club

Hyatt Hotels; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in hospitality is seeking a Food and Beverage Manager for their Private Members Club. The role involves overseeing food and beverage operations, ensuring high-quality service, managing budgets, and training staff. Ideal candidates will have experience in luxury hotels and a strong understanding of F&B regulations.

Qualifications

• Minimum 2 years of F&B management experience in a luxury hotel.
• At least 3 years of progressive experience in hospitality or related field.

Responsibilities

• Oversee daily operations of the outlet.
• Ensure staff are attentive, friendly, and helpful.
• Assist in menu planning and preparation.

Skills

Communication

Multitasking

Problem-solving

Education

4-year college degree

2-year degree

Job description

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding operations in Europe, Latin America, and the Caribbean. The company's global property portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout the hospitality property cycle, from planning and development to recapitalization or disposition. The company also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. With a leadership team comprising experienced hotel management professionals, Highgate is a trusted partner for top ownership groups and major hotel brands. The company maintains offices in London, New York, Dallas, and Seattle.

Location Overview

The Food and Beverage Manager, Private Members Club, oversees all aspects of food and beverage operations, ensuring profitability and high-quality service. Responsibilities include marketing to promote business, reducing employee turnover, managing budgets, and maintaining high standards of quality and service.

Responsibilities

1. Ensure staff are attentive, friendly, helpful, and courteous to all guests and colleagues.
2. Oversee daily operations of the outlet.
3. Supervise outlet personnel.
4. Respond promptly to guest complaints.
5. Coordinate with other F&B managers and communicate issues.
6. Keep supervisors informed of problems or issues.
7. Assist in loss prevention measures.
8. Prepare and submit reports timely, including wage progress, payroll, revenue, employee schedules, and action plans.
9. Monitor service quality in F&B outlets.
10. Assist in menu planning and preparation.
11. Ensure compliance with liquor laws, health, and sanitation regulations.
12. Follow SOPs and requisition procedures.
13. Be visible on the floor and assist staff during meal periods.
14. Conduct staff performance reviews.
15. Implement corporate promotions and standards.
16. Train employees on SOPs and technical tasks.
17. Participate in departmental and hotel training sessions.
18. Interview candidates and follow hiring standards.
19. Complete tip reporting.
20. Ensure guest satisfaction.
21. Oversee private events and in-room dining service quality.
22. Hold personnel accountable.

Qualifications

Education & Experience:

• Minimum 2 years of F&B management experience in a luxury hotel.
• At least 3 years of progressive experience in hospitality or related field; or a 4-year college degree with 1+ years of experience; or a 2-year degree with 2+ years of experience.
• Knowledge of F&B preparation, health regulations, and liquor laws.

Physical Requirements

• Long hours sometimes required.
• Standing for extended periods.
• Schedule flexibility.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.

General Requirements

• Effective verbal and written communication skills.
• Ability to listen, understand, and clarify concerns.
• Multitasking and prioritization skills.
• Attentive, friendly, courteous, and service-oriented demeanor.
• Attendance at required meetings and training.
• High personal appearance standards.
• Compliance with hotel standards and regulations.
• Problem-solving skills and confidentiality.
• Ability to understand complex information and data.
• Perform other duties as assigned.
• Maintain a warm and friendly demeanor at all times.