Food & Beverage Manager - Philadelphia

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health coverage for team

Life Insurance

Disability coverage

Retirement Savings with Company Match

Bonus Structure

Merit/Goal Based Pay Increases

Tuition Reimbursement

Free parking

Free food and discounted meals

Exclusive discounts

Job summary

Live! Casino & Hotel Maryland seeks a dedicated leader to oversee the daily beverage operations, working hands-on with beverage staff to ensure quality service and adherence to concept standards in a fast-paced casino environment.

Responsibilities include scheduling hourly team members, maintaining sanitation, complying with liquor and gaming regulations, and delivering exceptional guest experiences while managing costs and maintaining brand standards.

Qualifications

• Requires RAMP and Serv-Safe certification.
• Three years of employment in a related position.

Responsibilities

• Oversee beverage service and ensure guest satisfaction with timely orders.
• Retain and motivate employees while managing costs per policies.
• Monitor sanitation of outlets and equipment to protect assets and quality.
• Schedule hourly team members; ensure compliance with liquor laws and state gaming regulations.
• Uphold safety procedures and reflect brand standards.

Skills

RAMP certification

Serv-Safe certification

Budget awareness

Interpersonal skills

Leadership

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Job description

Why We Need Your Talents

We are seeking a hard-working, dedicated, and enthusiastic individual to oversee the daily operations of our beverage operation. You will work hands on with beverage personnel to ensure highest quality of operational execution within established concept. This is a fast-paced environment that requires exceptional interpersonal skills, as well as someone who is able to leade and motivate a team.

Overview

Why We Need Your Talents

We are seeking a hard-working, dedicated, and enthusiastic individual to oversee the daily operations of our beverage operation. You will work hands on with beverage personnel to ensure highest quality of operational execution within established concept. This is a fast-paced environment that requires exceptional interpersonal skills, as well as someone who is able to leade and motivate a team.

Responsibilities

Where You’ll Make an Impact

• Oversees beverage service and ensures guest satisfaction with orders delivered in a timely manner.
• Assists in retaining and motivating employees. Provides high quality service and product to guests while adhering to budget constraints by managing the beverage operations in accordance with company policies and procedures.
• Monitor and control the maintenance/sanitation of the outlets and equipment to protect assets, comply with regulations and ensure quality service.
• Must schedule hourly team members. Understands all state liquor regulations and ensures compliance of all applicable liquor laws for the department. Ensures compliance with all regulatory controls and the State Gaming Agency.
• Knowledge of safety procedures to ensure employee and guest safety. Maintains company operating standards
• Demonstrates professionalism that reflects our brand and company values. Ability to extend complimentaries in accordance with the property comp matrix.

Qualifications

Skills You'll Need to Succeed

• High school diploma or equivalent required; some college preferred.
• Must be RAMP and Serv-Safe certified. Three (3) full years of employment in related position.
• Requires thorough knowledge of restaurant/bar practices and procedures. Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must have full working knowledge of POS.
• Must be able to qualify for and maintain licensure as required by the State Gaming Agency.
• Must have knowledge of approved Responsible Gaming Program.
• Required to work nights, weekends, and/or holidays. Handling, carrying or lifting items weighing up to 50 pounds.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Retirement Savings with Company Match
• Generous Bonus Structure
• Annual Merit/Goal Based Pay Increases
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Free parking
• Free food and discounted meals
• Exclusive Discounts on Travel, Services, Goods and Entertainment

Life at Live!

• To support and build a strong team, while valuing and celebrating our diversity
• To be given the power and responsibility to prioritize service to our guests and community.
• To be given the tools, resources, and opportunity to grow in their career.
• To be part of an exciting experience unlike any other in the industry.
• To work hard and have fun.
• Live! is a 24-hour, 7 days per week high energy casino environment which includes potential exposure to alcohol and smoking.

Physical Requirements

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.