Food & Beverage Manager | One World Observatory

ASM Global; New York (NY); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a Food & Beverage Manager for One World Observatory, New York, NY. You will lead a high-end Café/Restaurant, managing associates, inventory, registers, and guest service to maximize profitability and ensure standards.

Key responsibilities include coordinating with kitchen and service teams, handling special occasions flawlessly, and maintaining health and safety compliance while meeting financial and administrative targets.

Qualifications

• Professional degree or certification with 3–5 years cooking/culinary experience.
• Food handler’s certification.
• Bilingual preferred.

Responsibilities

• Oversee daily F&B operations at a high-end café/restaurant.
• Maintain professional restaurant image, cleanliness, and attire.
• Manage inventory, invoicing, payroll-related tasks per policies.
• Coordinate with kitchen and service teams to ensure guest satisfaction.

Skills

English communication

Guest service

Food & beverage knowledge

Leadership

Time management

Safety & sanitation

POS systems

Microsoft Office

Education

Culinary degree or certification

Tools

POS systems

Microsoft Office

Job description

THE ROLE: Food & Beverage Manager

LOCATION: One World Observatory | New York, NY

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About The Role

The Food and Beverage Manager is responsible for the execution of strategy within the F&B department. They will manage associates, inventory, registers, and customer service in a high-end Café/Restaurant to maximize profitability, control sales, margins and inventory turns.

About the Project/Venue

One World Observatory, positioned atop One World Trade Center, offers360-degree views of the New York skyline from the tallest building in the Western Hemisphere.Visitors are invited starttheirjourney to the top in theSkyPod™Elevatorsthat depictthe rise of NYC in just47 seconds, experience the sights and sounds of the city in the SeeForever™Theater or discover something new from the Observatory’s team of tour guides at City Pulse.The spacealsofeatures ONE Dine, a view restaurantand bar, offering elevated American cuisine and a selection of beers, wines, and specialty cocktails. The private event space, ASPIREat One World Observatory, offers9,000 square feetof private event space with unparalleled views for up to 450 guests.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Conduct consistent pre-shift and meetings.
• Maintain professional restaurant image, to include cleanliness, proper uniforms, and appearance standards.
• Maintain positive client relations, anticipate guest needs and ensure guest service in accordance with Legends standards.
• Maintain contact with kitchen, serving staff, host team, and guests to ensure that dining details are handled efficiently, and customers’ concerns are addressed in a timely manner.
• Proactively deal with guest queries, advise guests on menus and beverage selections, ensure satisfaction with food and service; respond to complaints in an expeditious manner, and investigate food quality service complaints.
• Ensure all “special occasion” arrangements (e.g., birthdays; anniversaries; honeymoons) are handled flawlessly.
• Ensure financial (i.e., invoices, reporting, payroll) and administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Inspect dining and serving areas to ensure cleanliness and proper setup while adhering to the strictest health standards.
• Perform other duties as assigned by leadership.

KEY LEADERSHIP ATTRIBUTES

• Oversee the day-to-day restaurant and bar operations, to include proper scheduling, staff assignments, side-work supervision, inventory management – including optimizing PAR levels – and closing procedures.
• Maintain a favorable working relationship with all company associates to foster and promote a cooperative and harmonious work-climate-conducive to maximum employee morale, productivity, and efficiency.
• Work with home department as well as other department leads on training/learning and development (L&D) initiatives.
• Evaluate performance, coordinate schedules of personnel to maintain adequate staffing
• Instruct team members on policies, procedures, duties and activities, and providing beneficial coaching and counseling.
• Ensure a safe associate and guest environment by mitigating risk of accident and/or injury.
• In the event of an injury, complete accident reports promptly and accurately.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

EDUCATION AND/OR EXPERIENCE

• A professional degree, or certification, with a minimum of 3-5 years of hands-on culinary experience—bilingual preferred
• Possession of food handler’s certification

SKILLS AND ABILITIES

• Excellent English communication and listening skills, with the ability to follow direction and communicate effectively with team members and guests.
• A welcoming demeanor and strong commitment to exceptional guest and client service.
• Strong knowledge of food and beverage preparation, product quality, service standards, and guest relations.
• Strong attention to detail, organizational, time-management, and problem-solving skills, with the ability to prioritize tasks and work independently.
• A people- and product-focused approach to servant leadership, with the ability to motivate teams, promote inclusion, and collaborate with culinary leadership to meet client expectations.
• Experience in high-volume restaurants, catering venues, or hotels; experience overseeing alcohol sales and working in union and non-union environments preferred.
• Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
• Ability to follow safety requirements and complete required training.
• Ability to stand and walk for extended periods; frequently reach, bend, stoop, wipe, push, and pull; and occasionally lift, carry, push, or pull up to 50 pounds.

WORK ENVIRONMENT & TRAVEL

• This role is based on site in New York, NY
• Requires flexibility to work extended hours including nights, weekends, and holidays based on business needs.

At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

Legends Global offers a competitive salary up to $66,950 annually commensurate with experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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