Food & Beverage Manager-In-Training

HEI Hotels & Resorts

Baltimore (MD)

On-site

USD 23,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Medical & Dental
Vision Insurance
Vacation & Sick Pay
Pet Insurance
401(k) matching
Hotel discounts

Job summary

HEI Hotels & Resorts is offering a Food and Beverage Manager-in-Training Program designed as a fast-track development for recent graduates. The MIT spends 12 months immersing in all areas of the F&B discipline, providing a foundation for a long-term HEI career in hotels and resorts across the U.S.

The program emphasizes shadowing leaders, rotations through outlets and banquets, and gaining proficiency with PMS and labor cost controls, with a path to leadership positions within HEI.

Qualifications

  • Recent or current graduate of a hospitality program preferred.
  • Flexibility to relocate for placement after completion of the MIT program.
  • Effective verbal and written communication skills; ability to adapt communication style to audiences.

Responsibilities

  • Shadow leaders within all Outlets, Banquets and Culinary departments.
  • Complete shifts in each position within Outlets and Banquets.
  • Attend department and leadership meetings to stay aligned with F&B objectives.
  • Become proficient with PMS and other F&B systems.
  • Use labor management tools to schedule and control labor costs.
  • Interact positively with customers and resolve issues to maintain service quality.
  • Understand steps of service for all meal periods.
  • Ensure compliance with F&B SOPs and policies.
  • Be reliable and available to work regularly.

Skills

Verbal communication
Written communication
Relocation flexibility

Education

Hospitality program graduate

Job description

About Us

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $17.00 - $25.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

The Food and Beverage Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The F&B MIT will spend 12 months immersing themselves in all areas of the Food and Beverage discipline. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts.

Essential Duties and Responsibilities
  • Shadow the leaders within all Outlets, Banquets and Culinary departments.
  • Complete shifts in each position within the Outlets at the hotel and in the Banquets department.
  • Consistently attend department meetings within the Food and Beverage discipline as well as any leadership meetings at the hotel.
  • Become proficient with operating the PMS and all other systems used by F&B
  • Utilize labor management tools to schedule and control labor costs.
  • Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
  • Understand steps of service for all meal periods.
  • Ensure compliance with Food and Beverage Standard Operating Procedures and Policies.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.
Qualifications and Skills
  • Recent or current graduate of a hospitality program preferred.
  • Flexibility to relocate for placement after completion of the MIT program.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Benefits
  • HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
  • For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
  • Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
  • HEI also provides pet insurance through the ASPCA.
  • For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
  • Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
  • Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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