Food & Beverage Manager

Montage Hotels & Resorts; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Free meals

Hotel discounts

LinkedIn Learning

Job summary

Pendry Manhattan West invites a dynamic Food and Beverage Manager to lead hospitality operations in a luxury setting. This role focuses on delivering exceptional guest experiences across outlets, managing teams, and optimizing profitability while maintaining brand standards.

Candidates should have relevant supervisory experience, strong communication, and a passion for service excellence in a luxury hotel environment. NY location, full-time with comprehensive benefits.

Qualifications

• Minimum of one year of previous Food and Beverage supervisory or management experience.
• Excellent verbal and written communication skills.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
• Knowledge of food and alcoholic beverages.

Responsibilities

• Provide strategic and operational leadership on food and beverage concepts.
• Drive profitability via revenue generation and cost control across outlets.
• Interact positively with guests to promote facilities and services.
• Maintain communication with all departments to ensure guest service needs are met.
• Oversee staffing and development of leadership personnel within the division.
• Ensure compliance with safety, sanitation, and employment laws.

Skills

Leadership

F&B operations

Guest service

Communication

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Food and Beverage Manager

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun.At (insert brand), we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

• Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts
• Drive hotel profitability through revenue generation in various food and beverage/outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement
• Interact positively with guests promoting hotel facilities and services
• Resolve opportunities to the satisfaction of involved parties
• Maintain communication with all departments to ensure guest service needs are met
• Move throughout the facility of division to support overall hotel and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
• Responsible for the selection, training, and development of key leadership personnel within the division and its departments
• Able to exercise personnel action discretion within the hotel’s policies
• Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
• Promptly addresses all operational issues with Management and Staff
• Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
• Control payroll and equipment costs (minimizing loss and misuse)
• Ensure the department abides by all safety and sanitation policies
• Create and maintain staffing schedules, ensuring appropriate coverage
• Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You

• You are passionate about food and beverage operations
• You are exceptional in leading a team
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• A minimum of one year of previous Food and Beverage supervisory or management experience
• Excellent verbal and written communication skills
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook
• Embrace Technology – continually learn, adapt and master to new operating system
• Knowledge of food and alcoholic beverages
• Ability to work a flexible schedule including weekends and holidays
• Luxury hotel experience, a plus

You will Enjoy

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401 [k] retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of (insert brand)/Hearts of Pendry community engagement
• Associate’s events throughout the year

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale Food & Beverage Manager is $80,00.00 to $95,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Talent Plus Online Assessment Information & Alternative Selection Process Request

As part of its interview process, Pendry Manhattan West uses Talent Online Assessments, a hiring tool administered by Talent Plus, a third‑party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan West’s application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicant’s strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather, Talent Online Assessments are one aspect of the larger application process.

New York City Resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing [e-mail].

Applicants requesting an alternative selection process should indicate the reasons for their request, and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicant’s name and responses, and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.

We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process, Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting [e-mail].

Data entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to [e-mail], and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local, state, or federal law, or interfere with a law enforcement investigation.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.