Food & Beverage Manager

Trailborn Hotels & Resorts; Highlands (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid Time Off

401(k) matching

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

A hospitality company in North Carolina is looking for a Food & Beverage Manager to oversee front-of-house operations and ensure exceptional guest service. The role requires strong leadership and organizational skills, with responsibilities including managing inventory, training team members, and enforcing compliance standards. Qualified candidates should have at least 2 years of management experience in food and beverage and a track record of operational discipline. Attractive benefits and a flexible schedule are included.

Qualifications

• 2+ years of food and beverage management experience.
• 3+ years in bartending or front-of-house service.
• Must be 21+ and authorized to work in the U.S.

Responsibilities

• Oversee front-of-house operations and team performance.
• Maintain control over beverage inventory.
• Lead and train hourly F&B team members.

Skills

Leadership

Organizational skills

Communication skills

Detail-oriented

Tools

Toast

XtraChef

Job description

Overview

The Food & Beverage Manager is a hands-on operational leader responsible for ensuring the seamless execution of all front-of-house food and beverage operations. This role is focused on running a tight ship—maintaining high standards of service, enforcing operational discipline, and ensuring precise inventory control. You'll be instrumental in developing and upholding systems that drive efficiency, minimize waste, and align with Trailborn’s brand and service standards.

About our values

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

Responsibilities

• Oversee daily front-of-house operations, ensuring exceptional guest service and team performance across dining, bar, banquets, and special events.
• Maintain strict control over beverage inventory—manage par levels, reduce waste, monitor product usage, and ensure accurate transfers and counts.
• Manage beverage and labor costs through accurate tracking, variance reporting, and recipe costing in collaboration with the culinary and finance teams.
• Lead, train, and develop hourly F&B team members, promoting a culture of accountability, consistency, and hospitality.
• Enforce cleanliness, safety, and compliance standards across all service areas in alignment with Trailborn’s brand expectations.
• Support execution of on-site and off-site events with a focus on logistics, resource planning, and guest experience.
• Input and manage beverage recipes, cost data, and menus in internal systems (e.g., Toast, XtraChef).
• Conduct regular operational audits, staff performance reviews, and quality control checks.
• Facilitate regular team meetings and ensure compliance with local, state, and federal alcohol service laws.
• Track tips, time punches, and provide administrative support related to payroll.
• Any other tasks required by management

Qualifications

Minimum:

• 2+ years of food and beverage management experience with a strong emphasis on inventory and cost control
• 3+ years of bartending or front-of-house service experience in a high-volume setting
• Familiarity with POS and inventory systems (Toast and XtraChef preferred)
• TIPS and ServSafe Manager certified or ability to obtain upon hire
• Must be 21+ and authorized to work in the U.S.
• Strong leadership, organizational, and communication skills
• Detail-oriented and operationally disciplined

Preferred:

• Experience managing F&B operations in a hotel or multi-outlet concept
• Proven track record of implementing systems, processes, or training programs
• Strong analytical and cost management capabilities

Physical Requirements

• Ability to stand and walk for extended periods of time throughout the shift.
• Ability to move frequently between restaurant outlets, kitchens, bars, storage areas, and outdoor spaces.
• Ability to lift, carry, push, or pull up to 25–50 lbs occasionally (cases of beverages, supplies, small equipment).
• Ability to bend, stoop, kneel, reach, and climb as necessary to inspect operations and access storage areas.
• Ability to work in a fast-paced, high-volume hospitality environment with frequent movement.
• Ability to tolerate exposure to heat, cold, humidity, kitchen environments, and outdoor weather conditions as applicable.
• Ability to communicate clearly with team members and guests in person and over communication devices.

Benefits

Company Benefits and Perks (Full Time, Part Time, Seasonal)

• Medical (with company contribution)
• Dental (with company contribution)
• Vision (with company contribution)
• Paid Time Off
• 401(k) (with company match)
• Sick Time
• Employee Dining Discounts
• Employee Marketplace Discounts

Schedule

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

Pay Rate

$55,000-$65,000

Job Status

Full Time

FLSA

Exempt

Equal Employment Opportunity

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.