Food & Beverage Manager

Four Points by Sheraton Dallas Fort Worth Airport North; Harrisonburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

The DoubleTree by Hilton Harrisonburg is seeking a Food & Beverage Manager to oversee all dining outlets, room service, and catering, ensuring exceptional guest experiences while driving profitability and maintaining top food-safety standards.

You will lead a diverse team, manage budgets and cost controls, collaborate with culinary and hotel departments, and implement service innovations to boost guest satisfaction and repeat business.

Qualifications

• Minimum of 3 years of experience in food & beverage management, with at least 1–2 years in a senior leadership role.
• Experience in high-volume F&B operations, including fine dining, banquets, and bars.
• Proven track record of managing P&L, driving revenue, and controlling costs.
• Experience in a luxury hotel or resort environment is preferred.

Responsibilities

• Direct and manage the day-to-day operations of all food and beverage outlets, including restaurants, bars, room service, and catering.
• Recruit, train, and mentor F&B supervisors and staff; foster a positive team environment.
• Ensure guest satisfaction by monitoring service quality and implementing improvements.
• Develop and manage budgets, cost controls, and inventory; negotiate vendor contracts.
• Collaborate with marketing and events teams to promote F&B offerings and specials.
• Ensure compliance with health, safety, and liquor regulations and lead safety initiatives.

Skills

Leadership & People Management

Communication & Interpersonal Skills

Financial Acumen

Menu Development & Customer Service

Education

Bachelor's degree in Hospitality Management

Certifications in food safety & alcohol service

Job description

Job Overview:

The Food & Beverage Manager at The DoubleTree by Hilton Harrisonburg is responsible for overseeing all aspects of the food and beverage (F&B) operations. This role includes the management of restaurants, bars, catering services, and in-room dining. The F&B Manager ensures top-quality service, profitability, and guest satisfaction by driving operational efficiency, maintaining high standards of food safety, and leading a motivated team. The ideal candidate possesses leadership, financial acumen, and a passion for delivering exceptional culinary experiences.

Key Responsibilities:

1. Operational Oversight:
   
   
   
   • Direct and manage the day-to-day operations of all food and beverage outlets, including restaurants, bars, room service, and catering.
   
   
   • Ensure compliance with health and safety regulations, food hygiene standards, and Encore Hospitality policies.
   
   
   • Develop and implement operational procedures to ensure efficient service delivery and guest satisfaction.
   
   
   • Coordinate with kitchen staff to maintain high food quality standards and timely service.
   
   
   • Oversee the design and update of menus, considering guest preferences, trends, and profitability.
   
   
   
   


2. Team Leadership & Development:
   
   
   
   • Recruit, train, and mentor F&B supervisors, and staff.
   
   
   • Foster a positive, team-oriented work environment.
   
   
   • Conduct regular performance evaluations, providing constructive feedback and professional development opportunities.
   
   
   • Ensure staffing levels meet operational needs while controlling labor costs.
   
   
   • Organize and lead staff meetings to communicate goals, procedures, and new initiatives.
   
   
   
   


3. Guest Experience:
   
   
   
   • Ensure the highest levels of guest satisfaction by monitoring service quality, addressing guest feedback, and implementing service improvements.
   
   
   • Regularly interact with guests to gather feedback on food, service, and overall experience.
   
   
   • Create a welcoming atmosphere in all dining outlets by ensuring staff provide prompt, friendly, and professional service.
   
   
   • Monitor and maintain standards of presentation, cleanliness, and atmosphere across F&B venues.
   
   
   
   


4. Financial Management:
   
   
   
   • Develop and manage budgets for all F&B operations, ensuring cost control and profitability.
   
   
   • Monitor financial performance, analyzing sales, labor, and food cost reports, and take corrective actions when necessary.
   
   
   • Negotiate contracts with vendors for supplies, ensuring the best quality and pricing.
   
   
   • Conduct regular inventory audits and manage purchasing processes to reduce waste and maintain profitability.
   
   
   
   


5. Marketing & Events:
   
   
   
   • Collaborate with the marketing team to develop and execute promotional strategies for F&B services.
   
   
   • Work with the events team to plan and execute special events, banquets, and catering functions.
   
   
   • Develop themed dining experiences or events to attract and retain guests.
   
   
   • Stay informed of market trends and competitor offerings to ensure Encore Hospitality’s F&B services remain competitive and innovative.
   
   
   
   


6. Compliance & Safety:
   
   
   
   • Ensure all F&B operations are compliant with local health, safety, and liquor regulations.
   
   
   • Monitor proper handling of food, storage procedures, and cleanliness to meet or exceed industry safety standards.
   
   
   • Implement and maintain Encore Hospitality’s sustainability and eco-friendly initiatives within F&B operations.
   
   
   • Conduct regular safety meetings and training sessions to ensure staff knowledge of safety protocols.
   
   
   
   

Qualifications and Skills:

1. Education:
   
   
   
   • Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field preferred.
   
   
   • Certifications in food safety and alcohol service are required.
   
   
   
   


2. Experience:
   
   
   
   • Minimum of 3 years of experience in food and beverage management, with at least 1-2 years in a senior leadership role.
   
   
   • Experience in high-volume F&B operations, including fine dining, banquets, and bars.
   
   
   • Proven track record of managing P&L, driving revenue, and controlling costs.
   
   
   • Experience working in a luxury hotel or resort environment is preferred.
   
   
   
   


3. Skills:
   
   
   
   • Strong leadership and people management skills.
   
   
   • Excellent communication, interpersonal, and customer service skills.
   
   
   • Financial acumen, including budget management, cost control, and profit optimization.
   
   
   • In-depth knowledge of food service regulations, health and safety protocols, and liquor laws.
   
   
   • Creativity in menu development, event planning, and marketing strategies.
   
   
   • Strong organizational and multitasking abilities with the capacity to manage competing priorities.
   
   
   
   

Physical Requirements:

• Ability to stand and walk for extended periods during shifts.


• Capability to lift and carry up to 30 pounds.


• Flexibility to work extended hours, including evenings, weekends, and holidays as needed.


• Ability to work in a fast-paced environment with frequent guest interaction.

Work Environment:

• Dynamic hotel and hospitality environment with frequent guest interaction.


• Collaborative and team-driven workplace.


• Opportunities to lead innovative culinary and beverage experiences.

Opportunities for Growth:

Encore Hospitality is committed to the ongoing professional development of its employees. The Food & Beverage Manager position offers opportunities for advancement into senior executive roles within operations, food & beverage strategy, or corporate leadership.

Encore Hospitality is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

This job description is a comprehensive overview of the key responsibilities but is not exhaustive. Other related duties may be assigned as required.

Source: Encore Hospitality