Food & Beverage Manager

Plazahotelelpaso; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Plaza Hotel El Paso in Austin, TX is seeking a Food and Beverage Manager to effectively lead and manage the staff and operations of the food and beverage department, delivering superior menu items and services to create memorable guest experiences. You will own financial aspects of operations and foster a values-driven work environment.

The role requires monitoring product quality, guest satisfaction, sanitation, safety, and equipment readiness, with involvement in marketing efforts and guest

Qualifications

• Prior management experience in restaurants required.

Responsibilities

• Interview, select, train, schedule, coach and support associates.
• Monitor product quality and guest satisfaction in food and beverage outlets.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect and ensure the appearance of facilities is appealing to guests.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Ensure all equipment is in working order.
• Participate in marketing efforts of the restaurants as directed.
• Document inventory, forecast usage and monitor supply to keep stocked.
• Abide by all regulations pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to EarthView program.
• Practice safe work habits and follow MSDS and OSHA standards.

Skills

Restaurant management

Job description

Opportunity: Food and Beverage Manager

Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values.

Your Growth Path

Food and Beverage Director

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
• Effectively deal with internal and external customers with a high level of patience, tact and diplomacy.
• Ensure all equipment is in working order.
• Participate in marketing efforts of the restaurants as directed.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
• Abide by all regulations and requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and followMSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• Prior management experience in restaurants required.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
• Ability to effectively communicate with guests and associates verbally and in writing.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels