Food & Beverage Inside Sales Coordinator

Aston Carter; Seattle (WA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A leading Food & Beverage company in Seattle is looking for a Sr. Inside Sales Coordinator to manage customer accounts and drive sales. The ideal candidate will have over 2 years of experience in sales, specifically within the restaurant and hospitality industry, and will be responsible for maintaining accurate customer records and engaging in proactive outreach. This position offers a hybrid work schedule (Tuesday to Thursday onsite) and a competitive pay range of $28 - $29 per hour. Extension of the contract is possible based on performance.

Benefits

Hybrid work schedule

Flexible start times after training

Possibility of contract extension

Qualifications

• 2+ years of inside sales or sales account management experience required.
• Industry experience in food & beverage, restaurant, or hospitality required.
• Ability to make swift decisions and perform upselling techniques.

Responsibilities

• Maintain accurate account contact information and program records.
• Respond to customer inquiries ensuring successful resolutions.
• Conduct proactive sales outreach calls and measure sales activities.

Skills

Sales experience

Foodservice knowledge

Operations experience

Customer relationship management

Tools

Salesforce (CRM)

Phone system experience

Job description

A globally recognized Food & Beverage company in Seattle, WA is currently hiring for a Sr. Inside Sales Coordinator. This position requires someone who is familiar with foodservice, restaurant, and hospitality, and who has sales experience (preferably within inside sales/account management) as well as operations experience.

Key Responsibilities:

• Maintain accurate account contact information, venue details, and program records in the customer management system with an eye for detail and consistency.
• Respond to customer inquiries about SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions.
• Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes.
• Collect information from internal and external customers to identify and implement creative solutions, resolving issues that negatively impact the company's customer relationships or the timely and accurate delivery of products and services.
• Participate in business planning with field leadership or CAMs to set business goals, identify customer support needs, and find opportunities to achieve sales targets.
• Conduct proactive sales and support outreach calls by tier, driving results.
• Develop and manage a personal sales strategy to identify opportunities within the existing customer portfolio, ensuring profitable and successful outcomes.
• Establish, develop, and maintain business relationships with current customers in the assigned territory or market segment to generate new business product sales.
• Measure and report weekly sales and regional activities to ensure KPIs and sales goals are met, successfully driving results.
• Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis, ensuring tracking, benchmarking, and goal attainment.
• Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities.
• Support monthly and annual sales goal quotas by managing qualified CRM opportunities to closure.
• Actively participate in division sales team calls, as well as make in-person annual regional visits or periodic business travel, fostering collaboration.
• Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions, ensuring successful communication.

Qualification Requirements:

• 2+ years of experience in an inside sales and/or sales account management realm required.
• Industry experience within food & beverage, restaurant, and/or hospitality required.
• Phone system experience and Salesforce (CRM) or any other CRM experience is highly desired.
• Ability to make swift decisions without 100% of knowledge being there.
• Ability to perform upselling techniques as needed.

Offerings:

• Pay range: $28.00 - $29.00/hr.
• Hybrid work schedule (Tuesday - Thursday onsite / Monday & Friday remote).
• Standard Monday - Friday Morning Shift (40 Hours a Week) - 7:00 AM - 3:30 PM PST for training, but flexible start time of 6 AM, 7 AM, or 8 AM after training.
• 12 Months Contract To Start (high possibility of extension/conversion depending on business needs and performance).
• W2 Employment Through Aston Carter.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Aston Carter is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.