Food & Beverage Duty Manager

Accor Hotels; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

Accor Hotels is seeking a passionate and dedicated Food & Beverage Duty Manager for its luxurious Pullman Sydney Hyde Park. In this role, you will oversee the smooth operation of F&B outlets, cultivating an exceptional service culture while leading and developing your team in a vibrant hotel environment.

Benefits

Access to Accor hotel discounts and benefits worldwide

Opportunities for mentorship and continuous growth

Qualifications

• Effective leader able to motivate and develop a team while maintaining customer satisfaction.
• Excellent verbal and written communication skills.
• Strong time management skills, multitasking in a busy environment.

Responsibilities

• Ensure efficient operation of F&B outlets and high level of guest satisfaction.
• Manage operations during shifts and support revenue initiatives.
• Assist in recruitment, onboarding, and training of new team members.

Skills

Leadership

Time Management

Communication

Multitasking

Customer Service

Job description

Company Description

Work Your Way to Pullman Sydney Hyde Park!Our 241 room, Premium 5 Star Luxury Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras.

Job Description

Pullman Sydney Hyde Park is thrilled to introduce a new position, and we are seeking a highly motivated and dedicated Food & Beverage Duty Manager to join our team. Reporting to the Food & Beverage Manager you will be responsible for the efficient and smooth operation of the Hotel’s Food & Beverage outlets, while ensuring a high level of guest satisfaction.

You will be accountable on a shift basis for the operations of the individual outlets through effective people management. You will also work closely with the Food & Beverage Manager to support revenue initiatives and maintain cost controls. You will assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture.

Qualifications

To be successful in this role you will demonstrate the ability to excel within a busy operation and be able to multitask with a warm friendly approach.

You will be an effective leader who can confidently motivate and develop a team all while maintaining customer satisfaction. You will be an excellent communicator both verbally and written and will have strong time management skills. Above all else you will have an obvious passion for Food & Beverage and for delivering exceptional service to our guests.

Additional Information

This position offers an excellent opportunity to further grow and develop your career with an industry leader, Accor. In recognition of your passion and dedication, we provide opportunities for mentorship and continuous growth, supporting you on your career journey. You will also have access to Accor hotel discounts and benefits worldwide. Our work environment encourages questions and embraces teamwork.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.