Food & Beverage Associate

Round1 Entertainment Inc; Exton (PA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

1 hour of arcade games weekly

90 minutes of bowling weekly

1 hour of karaoke weekly

50% discount on food

1 complimentary beverage per shift

Job summary

A recreational entertainment company in Exton, Pennsylvania is seeking friendly team members for customer service roles in their Food and Beverage Department. Applicants must have a High School Diploma or GED and be available, especially during nights and weekends. The position involves operating the POS register, preparing food and drinks, maintaining inventory, and providing exceptional service in a dynamic bowling and arcade environment. Benefits include arcade play, bowling, and discounts on food.

Qualifications

• Must possess a High School Diploma or GED to apply.
• Open availability required, especially nights and weekends.
• Minimum 1-2 years of experience in hospitality or retail.

Responsibilities

• Provide exceptional customer service.
• Operate POS register for food and drinks.
• Prepare food and beverage items.
• Conduct opening and closing procedures.
• Maintain proper inventory management.

Skills

Exceptional customer service

Basic food and beverage preparation

POS system operation

Ability to work in a high noise environment

Flexible with schedule

Education

High School Diploma or GED

1-2 years in hospitality or retail

Job description

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department.

Please note you must have a High School Diploma or GED to apply.

Open availability, especially on nights and weekends, is required. We require all staff who handle alcohol to be 21+.

Essential Duties:

• Operates POS register for food and drinks (includes bar register when directed).
• Prepares food and beverage items utilizing the policies and standards of the company.
• Resets and bus the food court seating area.
• Washes and dries dishes, glasses, and other cooking/food prep utensils.
• Conducts all opening and closing procedures. (Opens and closes cash tills, kitchen cleaning, etc.)
• Manages food and beverage inventory according to the store’s policies and procedures.
• Maintains proper temperature for refrigerators and freezers.
• Manages plates, cups, and other utensil inventory according to the store policies and procedures.
• Conducts restroom checks and cleaning, including laundry of rags.
• Responds responsively, and politely with a friendly demeanor to customers’ requests.
• Occasionally Operates POS system to collect payments and allocate bowling lanes.
• Occasionally Operates POS system to collect payments and lends out facility and equipment. (Karaoke, billiards, darts, ping pong).
• Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
• Other duties and responsibilities assigned by Store Management.

Non-Essential Duties:

• Conducts alcohol and age restriction control by company policies.
• Conducts lost and found procedures according to company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies with and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Education/Experience:

• A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
• Experience in a bowling establishment is preferred, but not required.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle, feel, and reach with hands and arms. Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.

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