Food and Beverage Team Leader

Marriott Vacations Worldwide; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading company as a Food and Beverage Team Leader, where you'll oversee staff operations to ensure optimal guest service. This includes managing opening and closing duties, maintaining work areas, and supporting team collaboration while fostering a positive work environment. Ideal candidates will have strong customer service skills and be able to manage a flexible schedule, including weekends and holidays.

Benefits

Free on-site parking

40% discount at on-site Food & Beverage outlets

Bi-annual team building events

Complimentary soft drinks during shifts

Employee recognition awards

Responsibilities

• Ensure staff is working together to meet guest needs.
• Complete opening and closing duties, maintain cleanliness.
• Monitor service quality and guest safety.

Skills

Teamwork

Customer Service

Management

Job description

Join to apply for the Food and Beverage Team Leader role at Marriott Vacations Worldwide

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Join to apply for the Food and Beverage Team Leader role at Marriott Vacations Worldwide

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Hourly Rate: $19.15

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.

Shift: 1st/2nd; must be available to work weekends and holidays.

SITE SPECIFIC PERKS

• Free on-site parking
• Uniform laundering (Front Office, Engineering, and Housekeeping)
• 40% discount at all on-site Food & Beverage outlets
• Complimentary soft drinks during each shift
• Work shoe credit through Shoes for Crews twice a year
• Company branded coat/jacket for outdoor and travel roles
• Hats and sunscreen are provided, as needed
• Bi-annual team building events
• “Way to Go” Incentive - $5 per name mention deposited onto Wisely card
• Quarterly celebrations, Associate of the Month, Associate Appreciation Week
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
  
  

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
  
  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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