Food and Beverage Supervisor

Round1 Entertainment Inc; Vancouver (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Job summary

Round1 Entertainment Inc is seeking an experienced Food & Beverage Supervisor to oversee all F&B operations within our bowling/arcade venue. This role forecasts, plans, and manages F&B orders, staff, and finances to maximize sales, customer satisfaction, and employee engagement.

Open availability including nights and weekends is required; 21+ due to alcohol service. The position includes PTO and comprehensive benefits, with a focus on delivering exceptional customer experiences in a high-energy

Qualifications

• High School Diploma or GED required.
• 2-3 years food & beverage management experience preferred.
• Experience in restaurant/hospitality a plus.

Responsibilities

• Provide excellent customer service and satisfaction.
• Lead F&B team by training and appraising staff.
• Assign duties to staff on shift.
• Monitor food preparation, portions, and presentation.
• Control alcohol service and age verification.
• Manage F&B operations within budget.

Skills

Customer service

Team leadership

Food safety

Alcohol handling

Education

High School Diploma or GED

Job description

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!

The Food & Beverage (F&B) Supervisor is responsible for managing all F&B operations and delivering excellent customer experience. They will forecast, plan and manage all F&B orders, staff, and finance. Their goal is to maximize sales and revenue, customer satisfaction, and employee engagement.

Please note you must have a High School Diploma or GED to apply.

Open availability, especially nights and weekends, is required. All of management will handle and serve alcohol - as such, you must be at least 21 years or older.

Benefits:

• Paid Time Off (PTO), Medical, Dental, Vision, Life and 401(K) with company matching.

Essential Duties:

Customer Service:

• Provide excellent customer service and satisfaction by being constantly visible and readily accessible to our customers.
• Preserve excellent levels of internal and external customer service.
• Investigates and resolves customer complaints regarding food quality, service, or accommodations.

Team Management:

• Assigns duties to staff on shift.
• Lead F&B team by training and appraising talented personnel.
• Completes reviews, absence reports, and supervises staff on attendance.

Food & Alcohol Safety:

• Monitors food preparation methods, portion sizes, garnishing and presentation of food.
• Conducts alcohol and age restriction control in accordance with company policies.
• Comply with all health and safety regulations.
• Schedules and receives F&B deliveries; and checks delivery contents to verify product quality and quantity.

Operations Management:

• Manage all F&B and day-to-day operations within budgeted guidelines.
• Creates sales and productivity reports for upper management.Enforces compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention.

Qualifications:

• 2-3 years food & beverage management experience, preferably in the restaurant / fast food / hospitality industries.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected.

Physical Demands:

• Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
• Required to stand and walk for extensive periods of time without breaks during busy times.
• Lifting and/or moving up to 100lbs with assistance is required.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. They are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One).