Food and Beverage Supervisor

Camelback Resort; Lebanon (NH); On-site; USD 28,000 - 36,000; Full time

Job summary

Peregrine Hospitality in Lebanon, NH is seeking a Food and Beverage Supervisor to oversee service in the F&B department. You will train, motivate, and coach staff while monitoring expenses and labor costs to maintain margins and guest satisfaction.

Responsibilities include upholding service standards, conducting required trainings, handling guest requests, and coordinating with the oncoming shift. The role requires flexibility, strong communication, and a team-focused mindset to deliver

Qualifications

• High school diploma or GED equivalent.
• Experience in a supervisory role in a café preferred.
• Flexible schedule including holidays, nights, and weekends based on hotel events.

Responsibilities

• Oversee service in the F&B department.
• Assist manager with training, motivating, and coaching staff.
• Monitor expenses and control labor costs.
• Ensure guests receive proper and timely service.
• Maintain high standards of cleanliness and appearance.

Skills

Communication skills

Teamwork

Multitasking

Attention to detail

English proficiency

Physical stamina

Problem solving

Safety awareness

Education

High School diploma or GED equivalent

Job description

Position Summary

The Food and Beverage Supervisor is responsible for over-seeing the service in the Food & Beverage Department. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

The Food and Beverage Supervisor is responsible for over-seeing the service in the Food & Beverage Department. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

Essential Functions

• Must adhere to the company’s Service culture - 4 Keys to creating guests for life.
• Must participate in all required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Spearhead the service in the F&B departmet and ensure compliance with the policies and procedures.
• Train new associates as needed.
• Ensure work areas are properly stocked and prepare requisitions as needed.
• Ensure work areas are neat and clean.
• Ensure quality control of all menus with regards to cleanliness and appearance.
• Ensure that tables outside are cleared promptly.
• Ensure proper and timely service to the guests.
• Monitor food quality.
• Ensure communication with oncoming shift.
• Handling guest complaints or special requests, communicate to management when necessary.
• Monitor service and promote up selling.
• Knowledge of state liquor and food service laws.
• Ensure overall guest satisfaction.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Skills And Abilities

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow up, and organizational skills.
• Must have the ability to push, pull bend, squat and lift on a regular basis.
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remain calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.

Job Qualifications/Requirements

Education: High School diploma or GED equivalence required.

Experience: Previous supervisory role in a café is preferred.

Additional: Will be required to work flexible scheduled shifts based on business needs; Scheduling includes holidays, nights, and weekends depending on hotel events and functions

Pay

The rate of pay for this position is $23

Physical Requirements & Working Conditions

The minimum physical requirements for this position include but are not limited to:

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.