Food and Beverage Runner/Busser (Aviator) - Hotel Polaris

Hotel Polaris at US Airforce Academy; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative hospitality establishment is seeking a dedicated Food and Beverage Runner/Busser to enhance guest experiences at a new iconic venue. In this role, you will be instrumental in maintaining the restaurant's standards, ensuring cleanliness, and delivering exceptional service. This position offers a vibrant work environment where your contributions will shape memorable moments for guests and foster a strong community connection. Join a passionate team committed to excellence and enjoy a comprehensive benefits package, including medical, dental, and complimentary meals. If you thrive in a dynamic setting and have a passion for hospitality, this opportunity is perfect for you!

Benefits

Group medical, dental, vision, life, and disability benefits

401(k) plan with company match

Complimentary team member meals

Paid time off/sick time

Employee assistance program

Complimentary room nights at managed properties

Qualifications

• Previous experience in a dinner service restaurant or fine dining atmosphere.
• Ability to prioritize and organize work assignments.

Responsibilities

• Set up and maintain cleanliness of the restaurant and expo line.
• Run food quickly and efficiently while ensuring quality standards.
• Anticipate and address guests' service needs.

Skills

Customer Service

Communication Skills

Multi-tasking

Knowledge of Food and Beverage Products

Education

High School Diploma

Job description

Overview

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Food and Beverage Runner/Busser to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Set up Expo Line according to restaurant standards.
• Consistently keep the restaurant and expo line organized and clean.
• Clear and reset tables to standards.
• Ensure silverware is not spotted or fingerprinted and china and glassware is not chipped.
• Set up trash cans, plates, utensils, and to-go containers at start of shift.
• Pick up soiled plates and beverages, and place into bus tubs.
• Ensure full bus tubs get brought back into the kitchen.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Work carefully to avoid breakage and loss.
• Strong knowledge of floor layout and table numbers.
• Run food quickly and efficiently.
• Welcome and acknowledge all guests according to hotel standards.
• Anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Inform server of potential issues with guests.
• Stock/restock appropriate linens and station with appropriate glasses, plates, and saucers.
• Complete assigned side work. Side work is not optional and will be checked out by the manager on duty.
• Complete closing duties, including restocking items, turning off lights, etc.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• High School diploma preferred.
• Previous experience in a dinner service restaurant or fine dining atmosphere.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Able to communicate well with staff and customers.
• Knowledge of food and beverage products.
• Knowledge of property-wide facilities and services.
• Must be able to speak and comprehend English.
• Must be able to multi-task and to work quickly and discreetly.
• Must be able to stand or walk for long periods of time.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

We offer a comprehensive benefit package for full-time, regular team members that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Job Type: Full-time

Hourly wage: $14.00/hr

Application deadline: This job posting will close on 5/15/2025 or until the position has been filled.