Food and Beverage Multi-Unit General Manager

SSA Group at The San Francisco Zoo; San Francisco (CA); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) match

Flexible time off

$75 cell phone stipend

Meal plan

Job summary

SSA Group at The San Francisco Zoo is hiring a Food and Beverage Multi-Unit General Manager in San Francisco, CA. You will lead and oversee two years of operations management, work closely with the Executive Chef, and ensure quality across venues.

Enjoy onsite work with a competitive salary and benefits while supporting dining, retail and admissions for a premier cultural attraction.

Qualifications

• Minimum of 3 years of General Manager experience required.
• Two years of operations management experience is referenced in pay.
• Multi-unit management experience is a plus.
• High-volume food & beverage operations experience is a plus.

Responsibilities

• Lead hiring, training and daily supervision for your team.
• Partner with the Executive Chef on food and beverage quality.
• Handle cash procedures, troubleshoot POS issues, and manage inventory.
• Plan menus based on guest preferences, resolve concerns quickly.

Skills

General management

Leadership

Communication

Staff training

Inventory management

Budgeting / merchandising

Tools

POS systems

Cash handling

MS Office

Job description

SSA Group at The San Francisco Zoo is hiring a Food and Beverage Multi-Unit General Manager in San Francisco, CA. Pay runs $70,000 to $78,000 a year for two years of operations management experience and ServSafe or food handling certification. You will run food and beverage operations at the zoo with the Executive Chef.

Who You Are:

• You are a natural communicator who builds trust with your team and zoo leadership.

• You lead by developing people and building partnerships that make the work easier for everyone.

• You stay organized and think clearly under changing plans, with a head for numbers and merchandising.

• You bring computer skills, stamina to stand and lift 35 pounds, and readiness for nights, weekends and holidays, 18 or older regardless of education.

Experience Requirements

• Minimum of 3 years of General Manager experience required, preferably within food & beverage, hospitality, attractions, or a similar operational environment.

• Multi-unit management experience is a plus.

• High-volume food & beverage operations experience is a plus.

• Demonstrated experience leading large teams, managing day-to-day operations, maintaining operational standards, and driving accountability and performance.

Who We Are:

• SSA Group runs dining, retail and admissions at zoos, aquariums, museums and other cultural attractions, including The San Francisco Zoo.

• The San Francisco Zoo connects people with wildlife and advances conservation, home to 1500 animals across 100 acres on the Pacific Coast.

• With 50 years in business, SSA builds a plan for each partner, guided by sustainability, inclusivity and innovation since starting as a family business.

What You Will Do Each Day:

• Lead hiring, training and daily supervision for your team.

• Partner with the Executive Chef on food and beverage quality.

• Handle cash procedures, troubleshoot POS issues, and manage inventory.

• Plan menus based on guest preferences, resolve concerns quickly.

Why You'll Love Working Here:

• $70,000 to $78,000 a year.

• Full time, onsite work in San Francisco, CA.

• Medical, dental and vision coverage, a 401(k) match, and flexible time off.

• A $75 monthly cell phone stipend, meal plan, employee