Food and Beverage Manager

Mayflower Inn & Spa; Washington (CT); On-site; USD 55,000 - 80,000; Full time

Job summary

Mayflower Inn & Spa is seeking a Food and Beverage Manager to oversee dining operations and enhance guest experiences in a luxury setting. The ideal candidate will have a strong background in hospitality, excellent communication skills, and a passion for exceptional service. This role involves managing team performance, ensuring compliance with health standards, and leading marketing initiatives to maximize revenue.

Qualifications

• Previous food service experience required.
• Passion for providing exceptional hospitality.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee dining operations and ensure excellent guest experience.
• Assist in managing team performance and scheduling.
• Monitor product quality and service satisfaction trends.

Skills

Hospitality

Communication

Organizational Skills

Problem-Solving

Education

Food Handler Certification

Responsible Beverage Certification

Job description

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Oversee and influence the service and culture of our dining operations. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team.

• Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations, and delivering recognition and reward.
• Support, mentor, and lead a team of service professionals, fostering a culture of excellence, teamwork, and guest-centric service.
• Assist in creating and managing staff schedules, ensuring optimal coverage based on occupancy and event requirements.
• Assist in the planning and execution of special events, private dining experiences, and banquets, ensuring flawless execution and guest satisfaction.
• Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
• Assist in recruiting, interviewing, and training team members.
• Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.
  
  

Company Description

Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.

Qualifications

• Previous food service experience with the ability to perform multiple jobs within the restaurant.
• Passion for providing exceptional hospitality and delivering memorable guest experiences.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Possess excellent organizational skills, communication skills and problem-solving skills.
• Food Hander and Responsible Beverage Certification.
• Flexible schedule including weekends & holidays.
  
  

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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