Food and Beverage Leader in Development (LID)

Omni Hotels & Resorts; Florida; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality company, Omni Hotels & Resorts, is seeking a Food and Beverage Leader in Development at its Amelia Island Resort. This dynamic role involves training and supervising staff, ensuring guest satisfaction, and preparing for a management position within the Food and Beverage division. Ideal candidates will possess a degree in a related field and experience in a supervisory capacity. The position offers a comprehensive 12-month program aimed at developing future leaders in the hospitality industry.

Qualifications

• 1 year of experience in Food and Beverage supervision or management preferred.
• Ability to manage deadlines and flexible schedule is crucial.
• Alcoholic beverage service training required.

Responsibilities

• Oversee assigned shifts and assist in overall management of the department.
• Handle guest comments and complaints to ensure satisfaction.
• Participate in interviewing new employees and training staff.

Skills

Customer Service

Attention to Detail

Understanding of Financials

Education

4 year college degree in related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description

Omni Amelia Island is a Center of Excellence for Leader in Developments!

This position is responsible for ensuring proper training and supervision of all personnel. The Food and Beverage LID is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Leader in Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Food & Beverage LID will spend 40 hours each week assisting each department in Food & Beverage, and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Food & Beverage LID will move into a managerial role at an Omni property, so the successful candidate will be relocatable. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria

Responsibilities

• Responsible for assigned shift, assisting in overall management..
• Assist in overall supervision of the department as outlined in manager’s job description.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff’s service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, mini bar and room service.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Qualifications

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• 4 year college degree required, preferably in a related field.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule, 50 hours a week including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Alcoholic beverage service training required.
• Must be able to relocate upon completion of the program

Omni Hotels & Resorts is an equal opportunity / AA / Disability / Veteran employer.

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