Food and Beverage Attendant

BENCHMARK; Kentucky; On-site; USD 18,000 - 26,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Food and Beverage Attendant at Hyatt Place Athens/Downtown, a property within the Pyramid portfolio. You will deliver efficient service, engage with guests, and uphold safety and quality standards in a fast-paced setting.

Requires a high school diploma or equivalent and prior food and beverage or customer service experience. Join a team committed to growth, teamwork, and hospitality excellence.

Qualifications

• Previous food and beverage or customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and replenish food and beverages
• Ensure proper presentation of food and beverages
• Prepare tables, service areas, and dining spaces before and after service
• Maintain cleanliness and organization of dining and service areas
• Handle guest inquiries, requests, and concerns in a courteous manner
• Follow food safety, hygiene, and sanitation standards at all times
• Assist with setup and breakdown for special functions including dishes
• Collaborate with kitchen and service staff to ensure smooth operations

Skills

Customer service

Communication

Fast-paced environment

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: Welcome to Hyatt Place Athens/Downtown, a standout property in the Pyramid Global Hospitality portfolio. This modern and welcoming hotel features 190 guest rooms and 3,997 sq. ft. of meeting space, offering a professional and fast-paced environment built around exceptional service and hospitality. As a member of our team, you’ll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or operations, you’ll have the opportunity to build your skills while contributing to a supportive and collaborative workplace. We provide comprehensive training programs and opportunities for advancement to ensure our team members are set up for success. If you're passionate about hospitality and excited to be part of a people-first culture, Hyatt Place Athens/Downtown is the perfect place to grow your career. Explore your potential with us today.

What you will have an opportunity to do

POSITION SUMMARY: The Food and Beverage Attendant is responsible for providing excellent customer service by preparing, serving, and delivering food and beverages in a timely and professional manner. This role ensures guest satisfaction by maintaining high standards of service, cleanliness, and safety in all food and beverage areas.

ESSENTIAL FUNCTIONS

• Greeting guests warmly and replenish food and beverages
• Ensure proper presentation of food and beverages
• Prepare tables, service areas, and dining spaces before and after service
• Maintain cleanliness and organization of dining and service areas
• Handle guest inquiries, requests, and concerns in a courteous manner
• Follow food safety, hygiene, and sanitation standards at all times
• Assist with setup and breakdown for special functions including dishes
• Collaborate with kitchen and service staff to ensure smooth operations

REQUIREMENTS

• High school diploma or equivalent preferred
• Previous food and beverage or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Excellent attention to detail and customer-focused mindset
• Knowledge of food safety standards is a plus

What are we looking for? Compensation: $16 - $16 Pyramid Global Hospitality is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.