Food and Beverage Asst. Manager

Caesars Entertainment; St. Louis (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the entertainment sector is seeking a dynamic Restaurant Supervisor to lead and inspire a team. In this role, you will ensure exceptional service and operational efficiency while creating an inviting atmosphere for guests. Your expertise in bartending and knowledge of craft cocktails will enhance the dining experience. Join a vibrant team dedicated to excellence and innovation, where your contributions will help create extraordinary moments for every guest. If you're passionate about hospitality and ready to take your career to the next level, this opportunity is for you.

Qualifications

• Demonstrated supervisory experience in a high volume restaurant.
• Excellent guest service and communication skills required.

Responsibilities

• Supervise restaurant staff to ensure efficient operations.
• Handle customer complaints and promote courteous service.

Skills

Supervisory Experience

Guest Service Skills

Communication Skills

Bartending Experience

Wine Knowledge

Craft Cocktail Knowledge

Tools

POS Systems

Job description

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

POSITION PURPOSE

Provide direct and general supervision to restaurant staff in order to ensure effective and efficient operation of assigned restaurant operations.

ESSENTIAL FUNCTIONS

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

1. Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.

2. Promote the courteous treatment of customers and team members including resolving complaints, answering questions and providing general service.

3. Must be able to conduct opening and closing restaurant and bar procedures. These procedures may include: bartending, cash handling, making deposits, and demonstrate the ability to work POS systems to ring in sales. Oversees, directs, and actively participates in the training off bar, serving and restaurant staff.

4. Maintain control of the restaurant/bar to ensure staffing levels are appropriate based on business volumes.

5. Assist restaurant manager in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.

6. Create and maintain records, reports and other documentation as required to meet company and business expectations.

7. Maintain the viability and integrity of all restaurant and bar operations.

8. Perform other duties as assigned by management.

JOB QUALIFICATIONS

• Must be at least 21 years of age.

Must be able to obtain and maintain a valid gaming license.

Demonstrated supervisory experience in a high volume restaurant.

• Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.

• Excellent guest service and communication skills.

• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.

• Must present a professional appearance and demeanor at all times.

• Regular and punctual attendance is required.

Prior Bartending experience preferred.

2+ years of Restaurant/Bar Management experience preferred

Wine, whiskey and/or craft cocktail knowledge preferred.