Food and Beverage Assistants - Birchwood Park Golf Club - Wilmington, Dartford

Birchwood Park Golf Centre; Wilmington (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Food and Beverage Assistants to enhance customer experiences at their vibrant golf club. This role offers the chance to engage with guests, ensuring they receive top-notch service while enjoying the facilities. Ideal candidates will thrive in a team setting, promoting menu items and maintaining high standards of presentation. With flexible shifts, including evenings and weekends, this position is perfect for those looking to make a positive impact in a dynamic environment. Join a company that values its staff and offers a range of perks to enhance your work-life balance.

Benefits

Free Golf

Discount on Health Club Membership

Complimentary meals on long shifts

Employee Assistance Programme

Staff discounts on retail purchases

Enhanced Maternity Benefit

Enhanced Paternity Pay

Recognition and Reward programs

Qualifications

• Strong customer service skills to ensure a pleasant experience.
• Ability to work in a team and maintain high presentation standards.

Responsibilities

• Assist and serve customers with food and beverage orders.
• Maintain operation of the food and beverage department.

Skills

Customer Service

Upselling

Teamwork

Communication

Job description

Food and Beverage Assistants - Birchwood Park Golf Club - Wilmington, Dartford

Food and Beverage Assistants - Birchwood Park Golf Club - Wilmington, Dartford

Job Types: Full Time / Part Time - Permanent

RESPONSIBLE TO:Food and Beverage Supervisors and Manager

The role:

Responsible for set-up, maintenance and operation of the food and beverage department. To assist and serve our customers with the requested food and beverage orders, ensuring service excellence and maximizes each sale opportunity for department and club. This role involves evening and weekend shifts.

A little bit about you:

• You will greet customers utilising names where possible. Offer customers menu and informs specials and menu changes, make suggestions and answer questions regarding food, beverages, and service.
• You will work in a small team to ensure customer satisfaction and high presentation standards are achieved 24/7.
• You will be a ‘friendly face’ during customers visits providing a prompt service to ensure they have a pleasant and memorable time in our Bar and Restaurant.
• Completes opening and closing procedures as per shift.

Ideal candidates will:

• Effectively up sell other items on menu, ie: appetisers, desserts, mixed drinks, wine, coffee, etc.
• Follow all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance
• Work closely with the F&B Supervisors to facilitate a pleasant and prompt service for all customers.
• Complies with BGL personnel policies and procedures and health and safety procedures

A little about us;

Birchwood Park Golf and Country is part of Burhill Golf and Leisure Group which consists of 22 golf courses across 10 golf clubs, 2 which have health & fitness clubs, 10 separate adventure leisure venues, a 15th century lodge hotel, and a diverse portfolio of residential and commercial estates.

Birchwood Park Golf & Country Club offers a whole new golfing experience, ideally located close to for Dartford, Sidcup and Bexley, Kent.

What you can expect from us:

Use of facilities

Free Golf, mini golf and use of the driving range at any of our clubs.

Guest Rate available for family to use the golf course and driving range if accompanied by staff member.

Free room-hire at any of our sites when purchasing food and beverages from the site.

50% Discount on Health Club Membership.

Retail

Staff discount on retail purchases in any of our Golf Retail Shops: Trade price + 10% + VAT.

The Perks – access to a savings portal for travel, fashion, entertainment, insurance, technology, food & drink

Food and Drink

Complimentary meal on shifts of more than 6 hours.

Tea, coffee and squash on duty.

30% discount on food and beverages at any of our sites for you and up to 10 guests if you are present.

Family Friendly

Enhanced Maternity Benefit after 2 years’ service.

Enhanced Paternity Pay.

Health

Ride to Work Scheme.

Dental scheme available at a beneficial rate with a choice of cover.

Contribution toward eye test and new glasses every 2 years.

Employee Assistance Programme (EAP) to support your wellbeing.

Training and Development

Personal Development Plan and support.

The BGL Academy with hundreds of courses and videos that you can access for your professional and personal development.

Recognition and Reward

Employee of the quarter prize.

Employee of the year prize.

Long service awards.

Extended holiday entitlement for long service.

All of this at a beautiful work location with free car parking

(Please Note: conditions may apply to above)

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