Food and Beverage Assistant Manager

Hyatt Hotels; Wichita (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading hotel brand in Wichita seeks an Outlets Assistant Manager to oversee operations and improve guest satisfaction in various dining outlets. The ideal candidate will have supervisory experience and a keen ability to manage multiple priorities while ensuring service excellence.

Qualifications

• Two years’ experience in guest services or related profession.
• Supervisory experience required.

Responsibilities

• Oversee all Outlets functions and staff to meet guest expectations.
• Maximize financial performance of the department.

Skills

Effective oral and written communication

Flexibility

Mathematical skills

Ability to multi-task

Professionalism under pressure

Education

Bachelor’s Degree in Hospitality or Business

Tools

Microsoft Office Applications

Job description

Position Objectives

The Outlets Assistant Manager is responsible for all of the Outlets functions and staff. Areas of responsibility include Harvest Restaurant and Bar, Perks Market and In Room Dining. The Outlets Assistant Manager must work cooperatively with other departmental leaders to ensure guest expectations are achieved, including quality of food and service. The Outlets Assistant Manager will continuously strive to improve guest and employee satisfaction and maximize the financial performance of the department.

Qualifications

• Must be twenty-one (21) or older
• Must have a flexible schedule with the ability to work weekends and holidays
• Must have 2 years’ experience in the guest services, front desk, Food and Beverage or related profession will be considered
• Must have prior experience supervisory experience
• Demonstrated experience in exercising confidentiality and integrity

Education & Skills

• Preferred; Bachelor’s Degree in Hospitality, Business or other related field
• Required; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required; mathematical skills that require the ability to add, subtract, multiply and divide
• Required; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required; Ability to multi task, prioritize and handle conflicting demands
• Required; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required; Ability to meet deadlines without compromise