Food and Beverage Assistant Manager

Boyd Gaming; Dubuque (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading casino entertainment company is seeking a Food and Beverage Operations Supervisor in Dubuque, Iowa. The role involves overseeing daily operations, ensuring service quality, and managing staff. Candidates should have supervisory experience and a solid understanding of service standards.

Qualifications

• Two years of supervisory experience in food and beverage operations preferred.
• Must be at least 21 years of age.
• Must be able to obtain/maintain necessary licenses.

Responsibilities

• Oversee daily operations of food and beverage outlets.
• Ensure compliance with company and regulatory policies.
• Create and monitor departmental profit and loss reports.
• Direct support to front and back of house managers.

Skills

Customer service

Communication

Service standards knowledge

Beverage product knowledge

Tools

Microsoft Office

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Oversee daily operations of food and beverage outlets. Responsible for personnel mattersincluding but not limited tointerviewing, hiring, scheduling, coaching, evaluating, and discharging. Ensure that all company and regulatory policies and standards are consistently met. Maintain proper supplies of products and conduct inventory as prescribed.

• Create, monitor, and forecast daily and monthly departmental profit and loss reports.
• Monitor service abilities to ensure all executed guest service falls within established standards.
• Develop and maintain menu concepts. Develops restaurant design.
• Taste food samples.
• Direct, motivate, and provide on-going support to both front of the house and back of the house managers.
• Investigate complaints relative to faulty cooking or quality of ingredients.
• Ability to make product and equipment purchasing decisions that benefit the hotel.
• Interact with Warehouse Operations and Purchasing Director.
• Initiate projects to improve productivity or efficiency for front or back of house staff.

Qualifications

• Must be at least 21 years of age.
• Two (2) years of prior experience in a supervisory (or higher) role in food and beverage operations preferrd.
• Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
• Must have excellent customer service and communication skills.
• Experience with Microsoft Office products preferred.
• Extended periods of standing and walking, circulating through the operations required.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.