FOIA/PA Associate — Protect Info, Serve Community

Goodwill-SAN-Antonio; Randolph Air Force Base (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill San Antonio seeks a FOIA/PA associate to process information requests under FOIA/PA, using AF eFOIA, and to respond to inquiries while ensuring sensitive data is protected. The role supports the organization’s mission and maintains records in accordance with DoD and AF publications.

The position requires strong written and verbal communication, research and analytical skills, and proficiency with MS Office.

Qualifications

• High school diploma or GED required; experience with clerical tasks helpful.
• Strong written and verbal communication skills essential.
• Familiarity with FOIA/PA processes and policy guidance is a plus.

Responsibilities

• Process FOIA/PA requests received via phone, fax, and email.
• Scan documents and draft response letters for management approval.
• Answer internal and external inquiries about FOIA/PA procedures and policies.

Skills

Customer service

Written communication

Research skills

Analytical

Diplomacy

Education

High School Diploma or GED

Tools

MS Office Suite

AF eFOIA system

Job description

Goodwill San Antonio seeks a FOIA/PA associate to process information requests under FOIA/PA, using AF eFOIA, and to respond to inquiries while ensuring sensitive data is protected. The role supports the organization’s mission and maintains records in accordance with DoD and AF publications.

The position requires strong written and verbal communication, research and analytical skills, and proficiency with MS Office.