FOH Team Member

Workstream; Town of Delafield (WI); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Free employee meals

Paid training

Competitive pay

Job summary

Chick-fil-A Delafield is seeking a Team Member to deliver an outstanding guest experience in a fast-paced restaurant. You will warmly greet guests, answer questions, and help with food preparation and service while upholding brand standards.

In this role, you’ll work for an independent Owner/Operator and enjoy growth opportunities, paid training, and a supportive leadership team. Flexible schedules and a commitment to teamwork are core to this opportunity.

Qualifications

• Customer service orientation and ability to engage with guests.
• Willingness to work flexible shifts including weekends.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Maintain a neat, well-groomed appearance and follow dress code.

Responsibilities

• Provide an exceptional dining experience for guests.
• Smile, make eye contact, and speak enthusiastically.
• Work on foot for long periods; stand for extended tasks.
• Adhere to Chick-fil-A rules, safety, and sanitation standards.
• Assist with food prep and service at various stations as needed.

Skills

Customer service

Multi-tasking

Reliability

Flexible schedule

Positive attitude

Professional appearance

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

• Full-time and Part-time
• *Candidates under the age of 16 will start at $10-$11/ hr.

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Free Employee Meals
• Paid Training
• Competitive pay

Front of House Team Member Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Assembling, cleaning, maintaining and operating equipment: ice cream machine, soda drink fountains, lemonade and tea, and coffee machines, etc
• Fulfill other duties as required to assist team members and leadership with necessary tasks
• Other duties as assigned

Qualifications and Requirements

• Consistency and reliability
• Be willing and able to work a flexible schedule
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Detail-oriented
• Able to multi-task
• Over 16 available to open or close a minimum of 2 days a week- One day must be Friday or Saturday
• Works well independently and in a team environment
• Have the ability to lift and carry 45 lbs
• Have the ability to stand for long periods of time
• Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator’s vision.
• Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do.
• Preparing, assembling and serving products to food stations according to Chick-fil-A standards
• Communicate clearly with fellow team members and leaders.
• Stand for periods of up to 5 hours in length
• Basic mathematical and measurement skills
• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care.
• Always courteously greet guests.
• Able to lift up to 45 pounds
• Maintaining a well-groomed and clean appearance and always dressing professional
• Comply with all portion sizes, quality standards, and inspection standards

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Delafield is locally owned and operated by Christy Anderson, an independent, franchised Operator who invests in the future of our Team Members and give back to our Lake Country Community.